Customer reviews from Tuft & Needle
Tuft & Needle - Mattress Topper - Twin XL - Heather Gray
Average customer rating
4.3 out of 5
4.3
(1,153 Reviews)
Open Ratings Snapshot
Rating breakdown 1,153 reviews
5 Stars
739
4 Stars
201
3 Stars
96
2 Stars
83
1 Star
34
84%of customers recommend this product. 
(
407 out of 484
)
Best Buy Privacy Policy
Customer Reviews for Tuft & Needle - Mattress Topper - Twin XL - Heather Gray
Customer Rating
3 out of 5
3
Slip and Slide
on September 1, 2020
Posted by: Angela V.
from Tennessee
Gender:Female
Verified Purchase:Yes
Nice Topper, but sleeps warm and slides like crazy. You'll enjoy it if either of those issues don't bother you.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Game changer!
on October 1, 2020
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
I love this topper! I was having low back pain from sleeping on a pretty firm mattress - this placed on top of it is the perfect amount of cushion and so comfortable. No more low back pain or sore shoulders/hips when I wake up! I read some people found that it shifted around a lot, but not with me - I am a calm sleeper and only shift around a few times a night. It definitely stays in place for me!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
4 out of 5
4
Better nights sleep with the Topper
on October 16, 2020
Posted by: Anonymous
Verified Purchase:Yes
Topper is fine. Could be a bit thicker but it's okay and I sleep a little better because of it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Perfect addition to any mattress
on November 17, 2020
Posted by: Travis7203
from Indianapolis , IN
Gender:Male
Verified Purchase:Yes
Added a very nice cushion layer to the mattress. Just what we needed for side sleepers.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Rotisserie Chicken No More!
on December 5, 2020
Posted by: Chester, VA
Gender:Female
Verified Purchase:Yes
Finally getting some good rest. Our mattress "caused" aches in my shoulders and hips. I frequently had to turn over in bed, like a rotisserie chicken, trying to relieve pressure points. With this mattress topper, I don't have to do that!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
4 out of 5
4
Comfy but won’t stay in place
on January 26, 2021
Posted by: Jennifer TN
Gender:Female
Verified Purchase:Yes
I like how the topper adds a bit of softness to the Mint mattress. However, the grippers on the underside do nothing to keep it in place. It’s very annoying to have to adjust after a few nights. Would be five stars if not for that.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
2 out of 5
2
Soft, but overheats quickly
on February 9, 2021
Posted by: CynthiaPS
from Los Angeles, CA
We got this to make our t&n mattress softer as my hips were hurting from side sleeping. The topper is made of foam that heats up really quickly and retains heat. I would heat up the topper, then roll to a cooler area, come back after 5-10mins, and the original area was still warm. The softness was nice, but I couldn’t sleep because I kept overheating.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & NeedleCustomer Experience TeamFebruary 12, 2021
Hi there. We appreciate you taking the time to share feedback with us and will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Made my mattress sleep-able!
on March 12, 2021
Posted by: hunts
Gender:Female
Verified Purchase:Yes
The topper is very soft - totally made my hard mattress comfortable. AND it did NOT produce heat - I consider it heat neutral, it was a big concern for me. It doesn't cool, but I think it does a good job of dissipating heat, if this is a concern from reading other reviews. Totally recommend this for softening up a hard mattress and relieving surface pressure points. Thank you!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
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