Customer reviews from Tuft & Needle
Tuft & Needle - Mattress Topper - Twin XL - Heather Gray
Average customer rating
4.3
(1,163 Reviews)
Rating breakdown 1,163 reviews
5 Stars
745
4 Stars
203
3 Stars
96
2 Stars
85
1 Star
34
84%of customers recommend this product.
(
410 out of
488)
Customer Reviews for Tuft & Needle - Mattress Topper - Twin XL - Heather Gray
Posted by: Angela V.
from Tennessee
Gender:Female
Verified Purchase:Yes
Nice Topper, but sleeps warm and slides like crazy. You'll enjoy it if either of those issues don't bother you.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
I love this topper! I was having low back pain from sleeping on a pretty firm mattress - this placed on top of it is the perfect amount of cushion and so comfortable. No more low back pain or sore shoulders/hips when I wake up! I read some people found that it shifted around a lot, but not with me - I am a calm sleeper and only shift around a few times a night. It definitely stays in place for me!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
Verified Purchase:Yes
Topper is fine. Could be a bit thicker but it's okay and I sleep a little better because of it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Travis7203
from Indianapolis , IN
Gender:Male
Verified Purchase:Yes
Added a very nice cushion layer to the mattress. Just what we needed for side sleepers.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Chester, VA
Gender:Female
Verified Purchase:Yes
Finally getting some good rest. Our mattress "caused" aches in my shoulders and hips. I frequently had to turn over in bed, like a rotisserie chicken, trying to relieve pressure points. With this mattress topper, I don't have to do that!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
1
Hot! Doesn’t stay in place!
on December 24, 2020
Posted by: KD1228
from Cleveland Ohio
Gender:Female
I’ve had this over a year now, to help make the T&N mattress more comfortable. Not one full night of rest due to heating up. The topper doesn’t stay in place, must lift fitted sheet off daily to straighten. Disappointed and frustrated.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 26, 2021
Hi there. Thank you for taking time to leave a review. We appreciate your feedback and will pass it along to our Product team for consideration. If you would like to troubleshoot or need help with anything else, please let our team know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Jennifer TN
Gender:Female
Verified Purchase:Yes
I like how the topper adds a bit of softness to the Mint mattress. However, the grippers on the underside do nothing to keep it in place. It’s very annoying to have to adjust after a few nights. Would be five stars if not for that.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
2
Soft, but overheats quickly
on February 9, 2021
Posted by: CynthiaPS
from Los Angeles, CA
We got this to make our t&n mattress softer as my hips were hurting from side sleeping. The topper is made of foam that heats up really quickly and retains heat. I would heat up the topper, then roll to a cooler area, come back after 5-10mins, and the original area was still warm. The softness was nice, but I couldn’t sleep because I kept overheating.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, February 12, 2021
Hi there. We appreciate you taking the time to share feedback with us and will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle