Customer reviews from Tuft & Needle
Tuft & Needle - Mattress Topper - Twin XL - Heather Gray
Average customer rating
4.3
(1,165 Reviews)
Rating breakdown 1,165 reviews
5 Stars
745
4 Stars
203
3 Stars
97
2 Stars
85
1 Star
35
84%of customers recommend this product.
(
410 out of
490)
Customer Reviews for Tuft & Needle - Mattress Topper - Twin XL - Heather Gray
Posted by: Yuri11
Gender:Female
Verified Purchase:Yes
Bought this topper as a faux mattress for sleeping over at a house on top of carpeting. Made a HUGE difference in back pain and overall comfort. Love it!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
1
Constantly have to recenter it.
on July 12, 2024
Posted by: AnnoyedSleeper
Gender:Male
This thing is garbage and makes me wish I never bought the mattress. I have this on top of my king mint mattress. The mattress was too hard for me and this was a perfect compromise for me and my partner. For a few months at least. The first issue is it’s smaller than the mattress, maybe 2 inches on one side so it doesn’t reach the end of the bed. I thought I had it wrong so spun it every way but nope, just too short. Now the bigger issue. It doesn’t stay put. The bottom has something that appears to be for grip but it doesn’t work. And it doesn’t secure to the mattress in any way so if you sit up in bed with your back on the headboard it slides down. I ignore it because I don’t want to fix it 3 times a week. Eventually I have to fix it because it hurts my back if it slips down far enough that my shoulders are not resting on it. Terrible quality, maybe mines just defective but it’s enough to make me steer people away from T&N.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Posted by: Angela V.
from Tennessee
Gender:Female
Verified Purchase:Yes
Nice Topper, but sleeps warm and slides like crazy. You'll enjoy it if either of those issues don't bother you.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
I love this topper! I was having low back pain from sleeping on a pretty firm mattress - this placed on top of it is the perfect amount of cushion and so comfortable. No more low back pain or sore shoulders/hips when I wake up! I read some people found that it shifted around a lot, but not with me - I am a calm sleeper and only shift around a few times a night. It definitely stays in place for me!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
Verified Purchase:Yes
Topper is fine. Could be a bit thicker but it's okay and I sleep a little better because of it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Travis7203
from Indianapolis , IN
Gender:Male
Verified Purchase:Yes
Added a very nice cushion layer to the mattress. Just what we needed for side sleepers.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Chester, VA
Gender:Female
Verified Purchase:Yes
Finally getting some good rest. Our mattress "caused" aches in my shoulders and hips. I frequently had to turn over in bed, like a rotisserie chicken, trying to relieve pressure points. With this mattress topper, I don't have to do that!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
1
Hot! Doesn’t stay in place!
on December 24, 2020
Posted by: KD1228
from Cleveland Ohio
Gender:Female
I’ve had this over a year now, to help make the T&N mattress more comfortable. Not one full night of rest due to heating up. The topper doesn’t stay in place, must lift fitted sheet off daily to straighten. Disappointed and frustrated.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 26, 2021
Hi there. Thank you for taking time to leave a review. We appreciate your feedback and will pass it along to our Product team for consideration. If you would like to troubleshoot or need help with anything else, please let our team know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle