Customer reviews from Tuft & Needle
Tuft & Needle - Mattress Topper - Twin XL - Heather Gray
Average customer rating
4.3 out of 5
4.3
(1,153 Reviews)
Open Ratings Snapshot
Rating breakdown 1,153 reviews
5 Stars
739
4 Stars
201
3 Stars
96
2 Stars
83
1 Star
34
84%of customers recommend this product. 
(
407 out of 484
)
Best Buy Privacy Policy
Customer Reviews for Tuft & Needle - Mattress Topper - Twin XL - Heather Gray
Customer Rating
5 out of 5
5
Firm top
on June 14, 2022
Posted by: HRH5
Verified Purchase:Yes
Great topper. Firm if that is what you are looking for. We used it on top of a sofa bed.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Queen topper stops pain
on June 25, 2022
Posted by: Jennie B
Verified Purchase:Yes
I have the queen topper and it is great. I was having some shoulder pain and decided to try the topper as it was recommended for the pain issue, and I'm happy to report the pain has stopped. I hold it in place with a mattress cover.
Written by a customer while visiting Tuft & Needle
Customer Rating
3 out of 5
3
A bit too firm
on July 4, 2022
Posted by: J Flete
from Co
Gender:Female
Verified Purchase:Yes
We were hoping for more of a soft cushion pillow topper. It’s still a bit firm.
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & NeedleCustomer ExperienceJuly 5, 2022
Hi there! Thank you for taking the time to provide your feedback. We're sorry to hear that you are finding the topper too firm. If you would like to return within the 100-night trial, please reach out to our team at 877-842-2586 or support@tn.com and we'd be glad to help.
Written by a customer while visiting Tuft & Needle
Customer Rating
3 out of 5
3
Very nice but not soft enough for us
on July 7, 2022
Posted by: Natrich
Gender:Female
Verified Purchase:Yes
I really like that this topper is supposed to be cleaner than most run of the mill foam toppers, so I can rest easy knowing my husband and I are not breathing in a ton of chemicals. I was hoping it would give some coosh to our new mattress, but it is still up for debate if it is soft enough for us. It definitely feels quality, but I would say it is on the firmer side for toppers. I still have shoulder pain in the morning if I spend most of the night on my side. We may have to get something thicker and softer for our needs. If you just need a little extra coosh, then this is the topper for you.
Response from Tuft & NeedleBy Tuft & NeedleCustomer Experience July 7, 2022
Hi there! Thank you for taking the time to provide your feedback. We're sorry to hear that the topper is not providing the support you had hoped. If you would like to return the topper within the 100-night trial, please reach out directly to our team at 877-842-2586 to support@tn.com and we'd be more than happy to help!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Mattress topper
on July 19, 2022
Posted by: Donna T
from Connecticut
Gender:Female
Verified Purchase:Yes
Gives just enough cushion on my very hard mattress. Doesn’t sink in the middle and I’m no longer waking up with numb and tingling arms and hands from my hard mattress. Very pleased !
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Helps With Joint Pain
on August 16, 2022
Posted by: Patti W
Gender:Female
Verified Purchase:Yes
The topper really helps my hip and shoulder joints while I sleep! I don't have nearly as much pain when I wake up and I feel more rested. Thank you!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
King topper
on August 29, 2022
Posted by: Boogers
from Az
Gender:Male
Better then other top rated toppers. 2” king worked great for side sleepers.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Fantastic right out of the box!
on August 30, 2022
Posted by: Matt and Kevin
from Olympia, WA
Gender:Male
Verified Purchase:Yes
We were looking for something to improve the comfort of our current mattress. Happened to spend the night on a Tuft and needle mattress and loved it. When we found out T & N had a topper, we thought it was worth a try. What a game changer! Our firm mattress is just that more comfortable and cool and supportive. We wake up feeling invigorated and without the aches we were experiences before. Thanks!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
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