Customer reviews from Tuft & Needle
Tuft & Needle - Mattress Topper - Twin XL - Heather Gray
Average customer rating
4.3
(1,153 Reviews)
Rating breakdown 1,153 reviews
5 Stars
739
4 Stars
201
3 Stars
96
2 Stars
83
1 Star
34
84%of customers recommend this product.
(
407 out of
484)
Customer Reviews for Tuft & Needle - Mattress Topper - Twin XL - Heather Gray
Posted by: HappyZs
from Virginia
Gender:Female
Verified Purchase:Yes
I have loved my regular, firm mattress the entire time I've had it, but have developed some significant autoimmune related joint and muscle issues. I was waking up in a horrible amount of pain daily, after a night of constantly interrupted sleep. This sweet topper solved that problem better than I could've anticipated. I opened it up, put it on the bed and let it rise for the day, and put my sheets on that night. I have slept better in the 2 months that I've had it than I have probably ever. I don't experience the "sleeping hot" issue, but I'm always cold. I cannot recommend this topper highly enough. My body is eternally grateful to Tuft and Needle. :)
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: B & C Mack
Gender:Female
Verified Purchase:Yes
We put it on top of a futon mattress and it made it very comfortable for a couple of 70 year olds!
Written by a customer while visiting Tuft & Needle
Posted by: MichaelS
Verified Purchase:Yes
Very soft, but that means you sink right through to the firm mattress we were trying to get pressure relief from. Now I have to go through the hassle of finding someone to accept the used topper as a donation. The good news is it doesn't seem to make us hot.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, November 30, 2021
Hi there! We’re sorry to hear you’re disappointed with your topper purchase. Quality is very important to our company and we'd love to hear from you directly, so we can explore potential solutions. Please reach out to us at support@tn.com or 877-842-2586 at your earliest convenience and we'd be glad to help with a return.
Written by a customer while visiting Tuft & Needle
Posted by: EAROLL
from Buffalo, NY
Gender:Female
Verified Purchase:Yes
I bought this for my boyfriend because he found my Nod mattress uncomfortable and hurt his back. He likes the topper, but I have a huge problem with it: I hate getting out of bed because it's so comfortable! Darn it!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Kyle Moss
from Seattle, Wa
Gender:Male
Verified Purchase:Yes
We bought an original tuft and needle mattress and it is the worst mattress I have ever experienced in 36 years. My partner and I woke up extremely sore every single day for weeks. Finally we ordered this topper and the bed went from impossibly insufferable to tolerably sufferable. The bed and topper are not correctly sized, no straps on the topper, the whole thing is an uncomfortable mess.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, January 5, 2022
Hi there. Thanks for your taking the time to leave your review We're sorry to hear you're unhappy with your purchase and will pass along your feedback to the quality team. If you would like to return your products through 100-night trial please reach out to our team directly at 877-842-2586 or support@tn.com and we'd be more than happy to help.
Written by a customer while visiting Tuft & Needle
Posted by: James Alfred
from Phoenix Az
Gender:Male
Verified Purchase:Yes
As described and sleeps like a dream!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Pugsara
from Portland
Gender:Female
Verified Purchase:Yes
I’ve used other brands of mattress toppers, but this is the best. I slept on a regular Tuft and Needle mattress and loved it so much I asked the owner what brand it is and immediately ordered the mattress topper when they told me. I wish I had known how great Tuft and Needle is before buying a mattress I hate a year and a half ago. It would saved me a lot of money and sleepless nights. If you’re on the fence, just buy it. It’s fab.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: CalW
Verified Purchase:Yes
Made my firm mattress so much more comfortable!!!
Written by a customer while visiting Tuft & Needle