Customer reviews from Tuft & Needle
Tuft & Needle - Mattress Topper - Twin XL - Heather Gray
Average customer rating
4.3
(1,165 Reviews)
Rating breakdown 1,165 reviews
5 Stars
745
4 Stars
203
3 Stars
97
2 Stars
85
1 Star
35
84%of customers recommend this product.
(
410 out of
490)
Customer Reviews for Tuft & Needle - Mattress Topper - Twin XL - Heather Gray
Posted by: Anonymous
from Victor, Idaho
Gender:Female
Verified Purchase:Yes
Love this topper. I bought a foam mattress that is extremely firm. This topper makes my bed feel like a cloud. It really is like icing on the cake for a perfect night's sleep!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
4
Great, plush feel when sleeping, but slips around.
on June 12, 2021
Posted by: Hillary G.
from Seattle
Gender:Female
Verified Purchase:Yes
I love this topper so much, though it slides around, which my husband and I don’t love as much, hence the 4-star review rather than 5. We have to adjust it back a couple times a week, despite the fact that we bought a sticky mess thing like you put under rugs to keep in place. Works ok (better than nothing), but still there’s some slippage.
All that said, I absolutely love the plush feel of this topper, and we had the queen version before upgrading to a king bed. Worth the slippage in my opinion.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Rested customer
Verified Purchase:Yes
The topper provides exactly what I was looking for - extra comfort and in particular, no more achy hips and shoulders
Written by a customer while visiting Tuft & Needle
Customer Rating
1
Does Not Stay In Place
on September 10, 2024
Posted by: Anonymous
from Louisville
Gender:Female
I honestly tried to stick with this topper because it is comfortable, but I literally have to move it back in place every time I get in or out of my bed. The grip on the back does nothing. I've tried it under a sheet, under a mattress protector, just plain without anything on top of my bed and no matter what it constantly moves. My room is small so my bed is up against a wall and it's so frustrating trying to fix this topper multiple times a night. I'm past the 100 night test period so I can't return it. There's not a night that goes by that I don't want to chuck it in the trashcan.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from CA
Gender:Female
Verified Purchase:Yes
The product is good it just didn’t suit my needs as I needed some thing that was thicker for more pressure point relief. I’m also very sensitive to smells and this thing smells very strong straight out of the box and I couldn’t do that either. That being said the company was great -they initiated the refund and a return right away and it made the whole process simple and easy and I would definitely consider buying from the company again
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Meerina
Gender:Female
Verified Purchase:Yes
The zippered casing is nice but the foam inside is definitely not worth the price.
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Topper is not great.
on December 30, 2020
Posted by: gelo5174
from New York, NY
Gender:Male
Tried returning mattress citing its firmness was not a match for me. They sent me a free topper which at first felt great and soft but realized later after 100 days that it was too thin and not supportive at all. Keeps my body way too hot and slips all over the place, they should have added straps. Ever since buying this mattress and using the topper i have now developed a never ending pinched nerve in my neck bc im a stomach / side sleeper and topper offered little support. Mattress itself is fine though.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 22, 2021
Hi there. Thank you for taking time to leave a review. We appreciate your feedback and will pass it along to our Product team for consideration. If we can help with anything moving forward, let our team know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Daughter caregiver
from Owens Valley, CA
Gender:Female
Verified Purchase:Yes
This twin topper was purchased for my mother, age 95. She already enjoys her T&N mattress, and I needed to find something for her bed made from the cushions in our refurbished 30 yr old camp trailer that disentangle add a lot of weight. It came packaged in a sturdy box and unrolled easily right on top of the cushions that make the trailer ‘goucho’ into her bed. She tested the topper during her afternoon nap, and now that we’re on the road for a bug trip she’s loving the cool, comfortable sleep! She is 5’3” and weighs 130#, had a right hip replaced 13 yrs ago and severe scoliosis. What a joy to gift her with good sleep, while on this USA trip to see everyone she loves and experience to anything that suits her fancy.
I am so very grateful that T&N makes this topper! A resounding Yes! I would recommend and purchase again!!
I am so very grateful that T&N makes this topper! A resounding Yes! I would recommend and purchase again!!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle