Customer reviews from Tuft & Needle
Tuft & Needle - Mattress Topper - Twin XL - Heather Gray
Average customer rating
4.3
(1,153 Reviews)
Rating breakdown 1,153 reviews
5 Stars
739
4 Stars
201
3 Stars
96
2 Stars
83
1 Star
34
84%of customers recommend this product.
(
407 out of
484)
Customer Reviews for Tuft & Needle - Mattress Topper - Twin XL - Heather Gray
Posted by: pats
from SC
Gender:Female
Verified Purchase:Yes
Love this topper. Makes my bed so comfortable.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: VespaRed
Verified Purchase:Yes
The topper slides down quickly especially if you read in bed! I have to move it back in place about every other night or my pillow gets into the crack.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, April 19, 2023
Hi there! Thank you for your feedback, we're sorry to hear that your new Topper just won't stay still. We highly recommend putting it underneath your mattress protector so the bedding can help with keeping it in place. Of course, we don't want you to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can try to assist you from there!
Written by a customer while visiting Tuft & Needle
Posted by: Kim A H
from Portland, OR
Gender:Female
Verified Purchase:Yes
This worked perfectly to add a little give to the very very firm mattress I purchased. I put it under a mattress cover so haven't had any problems with it sliding around.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: DAnderson
Gender:Female
Verified Purchase:Yes
Comfy but not substantial enough for the pice
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, April 24, 2023
Hi there! Thank you for your feedback, we're sorry to hear your T&N Topper wasn't as comfortable as you had hoped. We don't want you to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: SleepyJay
Gender:Male
Verified Purchase:Yes
This 2” topper is perfectly fine. It really is a shame that it sleeps so warm, especially for my Mint mattress that sleeps nice and cool. I admittedly purchased this topper after reading other reviews about the heat retention, so I’m not claiming ignorance. I was hoping the other reviews were exaggerated, as they can seem at times…they were not. Ultimately, it really softened the mattress just enough to make it the pefect level of cushioning for my liking.
Written by a customer while visiting Tuft & Needle
Posted by: SusanS
from Miami
Gender:Female
Verified Purchase:Yes
I am extremely happy with my mattress topper. I bought a friends eco-friendly avocado king size bed recently, and was never fully comfortable. now that I have this topper I look forward to getting in bed and don’t want to get out! thank you thank you.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Wyogal
Verified Purchase:Yes
It adds some nice comfort to a somewhat hard foam bed for our grand kids. I still like a nice puffy pad over it to cuddle into, but it really helps to add softness.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: John and Yukara
Verified Purchase:Yes
It’s fine. A little soft for me but comfortable. Does retain heat a bit.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, April 26, 2023
Hi John & Yukara! Thank you for your insight, we're sorry to hear your Mattress Topper is a bit too soft and hot. We strive to bring you comfort for years to come and don't want you to feel stuck with something you don't love. We back all of our products with a 100-Night Sleep Trial so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle