Customer reviews from Tuft & Needle
Tuft & Needle - Mattress Topper - Twin XL - Heather Gray
Average customer rating
4.3
(1,153 Reviews)
Rating breakdown 1,153 reviews
5 Stars
739
4 Stars
201
3 Stars
96
2 Stars
83
1 Star
34
84%of customers recommend this product.
(
407 out of
484)
Customer Reviews for Tuft & Needle - Mattress Topper - Twin XL - Heather Gray
Customer Rating
4
Love this but it moves too much
on July 14, 2020
Posted by: Andy32
from Seattle, WA
Love this topper but it shifts almost every night :(
Can be annoying to move and shift each day, especially if you move more in your sleep or share a bed with a partner.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: lakerliz8
from Los Angeles
Gender:Female
Verified Purchase:Yes
the topper is so soft and very cloudlike! however it is quite warm so getting this in the summer was not the best choice. My boyfriend cannot sleep on it since he is overwhelmed by how hot he gets, so we ended up taking the topper off. i look forward to using it in the winter and hope to get my moneys worth then.
Written by a customer while visiting Tuft & Needle
Posted by: AnnaB
from Huntsville, AL
Gender:Female
Verified Purchase:Yes
It makes the bed comfier.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: CatKay
from Northern California
Gender:Female
Verified Purchase:Yes
The topper made the difference. It adds the right amount of comfort to the mattress which was a bit too firm for me. The only thing is it moves a lot which is a bit of a pain and why I didn't do 5 stars.
Written by a customer while visiting Tuft & Needle
Posted by: Craig Topper
Gender:Male
Verified Purchase:Yes
I can’t keep the topper on top of the mattress. Every night before we go to bed we have to readjust it. Save your money.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, August 11, 2020
Hi there. We're sorry to hear you're having trouble keeping the topper in place. If you'd like to troubleshoot or need help with a return, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Double R
from phoenix, az
Gender:Female
Verified Purchase:Yes
Topper does not stay put. Constantly have to reshift to allign with the mattress. Even then it does not line up, as the topper is slightly larger than the matress. Both are T&N so we thought they would be compatible, but they're not.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Game Changer!
on September 2, 2020
Posted by: GGSlingshot
from Washington, D.C.
Gender:Female
My husband and I need a new mattress but are moving out of in the near future out of state so we weren't ready to invest. This topped is a dang game changer. I do wish it had straps or something to help keep it in place, but the support and plushness more than make up for that flaw.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
PERFECT!
on September 5, 2020
Posted by: chei
from santa cruz, ca
Gender:Female
I just got this yesterday and spent the first night on it and it was just absolute heaven! I have had the Tuft Mattress for a little over a year, have been dealing with a little sciatica issue and wanted to try something softer. This topper was IT! I have never been so comfortable, I wish I had purchased it along with the mattress originally. I woke up this morning with a lot less soreness just from one night. A total 5 star product. I put it under the fitted mattress protector and it did not move at all I don't know why other reviews said that it shifted. It stayed perfectly in place. I would for sure purchase another mattress here and their customer service is EXCELLENT!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle