Customer reviews from Tuft & Needle
Tuft & Needle - Mattress Topper - Twin XL - Heather Gray
Average customer rating
4.3
(1,153 Reviews)
Rating breakdown 1,153 reviews
5 Stars
739
4 Stars
201
3 Stars
96
2 Stars
83
1 Star
34
84%of customers recommend this product.
(
407 out of
484)
Customer Reviews for Tuft & Needle - Mattress Topper - Twin XL - Heather Gray
Posted by: D T H
from Sun City, AZ
Gender:Male
Verified Purchase:Yes
It is very comfortable and provides needed support for my back.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
4
Good quality but not enough pressure relief for me
on August 1, 2022
Posted by: LindyLouWho
Verified Purchase:Yes
I'm giving 5 stars for the quality of the topper. I just find it too firm. I tried it on the T&N original, but the combo was still way too firm (hip pain, numb arms). I also tried it on a Sleep Number, still too firm, even with a memory foam topper on top. But as the reviews indicate, you have to try it to see if it's right for you. If you have hip pain, I'd steer you to something with more pressure relief, or just another mattress, which is the direction I'm going, because I'm starting to feel like the Princess and the Pea piling layers on. Signed, 5-6, 180 lbs, with two hip surgeries and carpal tunnel syndrome
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Nalamom
from Chicago suburb
Gender:Female
Verified Purchase:Yes
Great quality and prompt shipping. The topper helped turn our sofa sleeper into a no support painful mattress into medium support pain free mattress.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Justareview
Verified Purchase:Yes
I had another T&N topper which was AMAZING. I had to replace it after it was ruined in storage. This new one seems to completely collapse under my husband and I, unlike our previous one. It doesn't provide near as much cushion like our previous one did. We place it on top of our Mint mattress.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience , August 15, 2022
Hi there! Thank you for taking the time to provide your feedback. We're sorry to hear that the topper is not providing enough support. We have not changed the makeup of our topper. However, with foam, there is always a slight chance of variance in feel, but this should not be a noticeable difference. Please feel free to reach out directly to our team at 877-842-2586 or support@tn.com and we'd be more than happy to help troubleshoot this comfort issue.
Written by a customer while visiting Tuft & Needle
Posted by: Nancy T.
from Arizona
Gender:Female
Verified Purchase:Yes
Love this topper! We also have the Tuft & Needle mattress going on 6 years now. Great company and great products!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Pam 2
from La Grange, IL
Gender:Female
Verified Purchase:Yes
It’s perfectly firm with just enough give, very comfortable. We kept it wrapped up in the plastic until we needed to put it in my son’s dorm room bed, and it rolled out flat with no problem. Highly recommended!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Chey K
from Ok
Gender:Female
Verified Purchase:Yes
Comfort level is amazing. It is supportive without being sinking. Helped relieve some shoulder pain & low back pain. I put it in my T&N original it was just what I needed. However, the topper does slide. About an inch for me, usually after a night of two. I even took the cover off & it still slides. That’s a little annoying but for the comfort level, I will just make modifications of my own to make it more stationery.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Ali Avi
Verified Purchase:Yes
Adds a layer of comfort that feels amazing; I had shoulder pain at night until I added the tuft and needle topper
Written by a customer while visiting Tuft & Needle