Customer reviews from Tuft & Needle
Tuft & Needle - Mattress Topper - Twin XL - Heather Gray
Average customer rating
4.3
(1,153 Reviews)
Rating breakdown 1,153 reviews
5 Stars
739
4 Stars
201
3 Stars
96
2 Stars
83
1 Star
34
84%of customers recommend this product.
(
407 out of
484)
Customer Reviews for Tuft & Needle - Mattress Topper - Twin XL - Heather Gray
Posted by: SharonF
Verified Purchase:Yes
A few months ago I bought the original T&N mattress, and it turned out to be too firm for me, a back-sleeper. So I got the topper and now it's perfect! Thanks so much for offering this option.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: JustPastWarranty
from Los Angeles, CA
Gender:Female
Verified Purchase:Yes
Didn't make the bed any more comfortable. It is also VERY HOT.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, May 19, 2022
Hi there! Thank you for taking the time to provide your candid feedback. We're sorry to hear that you are sleeping warm with the topper and it didn't provide the comfort you had hoped it would. If you would like to return within the 100-night trial, please reach out directly to our team at 877-842-2586 or support@tn.com and we'd be glad to help!
Written by a customer while visiting Tuft & Needle
Posted by: Ed Sevensky
Gender:Male
Verified Purchase:Yes
We've been using this topper for several weeks. It arrived promptly after we placed the order and was well protected by the shipping carton. Very little order after opening, which dissipated quickly. Fits our Queen mattress well and fitted sheet goes on easily. The bumps on the base keep the topper from shifting around. No issue with heat retention, which was a concern for us. If you have serious arthritic issues (hip, shoulder, etc), you may want something thicker, but this was a very good choice for us.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: JLII
from everytown
Verified Purchase:Yes
moves a little too much.
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience , May 30, 2022
Hi there! Thank you for taking the time to provide your feedback regarding the mattress topper. We're sorry to hear that you are not fully satisfied with your purchase. We will pass this along to our team. Please feel free to reach out directly to our team at 877-842-2586 or support@tn.com and we'd be more than happy to help troubleshoot this issue.
Written by a customer while visiting Tuft & Needle
Posted by: Phx Arizona
from Phoenix Arizona
Gender:Female
Verified Purchase:Yes
Love it! Bed feels brand new!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: David P
Gender:Male
Verified Purchase:Yes
I was excited to try out this topper on my hard mattress, however it added very little comfort. It was about as effective as adding a fluffy comforter, and it caused me to sleep hotter. In my opinion it was not worth the investment. Very disappointed this well known brand didn’t deliver.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience , July 12, 2022
Hi there! Thank you for taking the time to provide your feedback. We're sorry to hear that you are disappointed in your topper purchase and that it isn't helping with your mattress. If you would like to return within the 100-night trial, please reach out directly to our team at 877-842-2586 or support@tn.com and we'd be glad to help.
Written by a customer while visiting Tuft & Needle
Posted by: Jan N
Verified Purchase:Yes
Makes everything a little softer.
Written by a customer while visiting Tuft & Needle
Posted by: S Taylor
from Florida
Gender:Female
Verified Purchase:Yes
Love the topper, it makes the mattress perfect for me. I like a medium firm mattress.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle