Customer reviews from Tuft & Needle
Tuft & Needle - Mattress Topper - Twin XL - Heather Gray
Average customer rating
4.3 out of 5
4.3
(1,165 Reviews)
Open Ratings Snapshot
Rating breakdown 1,165 reviews
5 Stars
745
4 Stars
203
3 Stars
97
2 Stars
85
1 Star
35
84%of customers recommend this product. 
(
410 out of 490
)
Best Buy Privacy Policy
Customer Reviews for Tuft & Needle - Mattress Topper - Twin XL - Heather Gray
Customer Rating
3 out of 5
3
Made it softer, but not quite soft enough
on March 19, 2022
Posted by: DebraM
from Philadelphia, PA
Gender:Female
Verified Purchase:Yes
We have a pretty firm bed that's about 3 years old and I bought this topper because it's just too firm. It helps give the bed a softer feel, but I was hoping for it to be even softer. The topper does help with aches and pains a little bit, too, so it's a good indication that soon we will need a new mattress entirely. The topper was delivered quickly and the box was easy to unpack. We unrolled the topper and let it air out in the basement for a few days - the smell wasn't terrible, I just wanted it to dissipate before using it. I think this was a good investment for us. The one thing I wish is that the topper had some sort of way of being strapped to the mattress, since it can slide around a little bit if your sheets aren't deep enough to fit around the mattress and topper (not all of mine are).
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Mattress topper
on March 19, 2022
Posted by: Tannerg
from Austin TX
Gender:Male
Verified Purchase:Yes
Love it, made my mattress that more better!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
4 out of 5
4
Great for the Mint mattress
on March 26, 2022
Posted by: DJakes
from Atlanta Ga
Gender:Male
Verified Purchase:Yes
It’s the perfect amount of additional softness you need if you think the Tuft and Needle mint mattress is just a little too firm for you.
If you’re getting this for another mattress Id probably get a thicker one. The 2” gives you just a bit of weak plush, which is great for the mint as I wanted to keep its support but add just a bit of soft to relieve pressure points.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
4 out of 5
4
Topper
on April 2, 2022
Posted by: Amber1
Gender:Female
Verified Purchase:Yes
This topper is very comfortable. It’s like laying on a fluffy cloud. Having said that, it does not match the dimensions of my mattress and constantly needs adjusted for sliding off the side.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Dreamy
on April 3, 2022
Posted by: Sleep dream
Verified Purchase:Yes
Makes going to bed feel like sleeping on a cloud.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Comfy & Cozy
on April 9, 2022
Posted by: Janet123
Gender:Female
Verified Purchase:Yes
T & N bed topper Is so comfortable I feel like I’m sleeping on an air
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
love the topper
on May 7, 2022
Posted by: SharonF
Verified Purchase:Yes
A few months ago I bought the original T&N mattress, and it turned out to be too firm for me, a back-sleeper. So I got the topper and now it's perfect! Thanks so much for offering this option.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
2 out of 5
2
Disappointing
on May 18, 2022
Posted by: JustPastWarranty
from Los Angeles, CA
Gender:Female
Verified Purchase:Yes
Didn't make the bed any more comfortable. It is also VERY HOT.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & NeedleCustomer ExperienceMay 19, 2022
Hi there! Thank you for taking the time to provide your candid feedback. We're sorry to hear that you are sleeping warm with the topper and it didn't provide the comfort you had hoped it would. If you would like to return within the 100-night trial, please reach out directly to our team at 877-842-2586 or support@tn.com and we'd be glad to help!
Written by a customer while visiting Tuft & Needle
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