Customer reviews from Tuft & Needle
Tuft & Needle - Mattress Topper - Twin XL - Heather Gray
Average customer rating
4.3
(1,153 Reviews)
Rating breakdown 1,153 reviews
5 Stars
739
4 Stars
201
3 Stars
96
2 Stars
83
1 Star
34
84%of customers recommend this product.
(
407 out of
484)
Customer Reviews for Tuft & Needle - Mattress Topper - Twin XL - Heather Gray
Posted by: Donald Hanvold
Verified Purchase:Yes
Used to top our RV queen bed which was too firm. It’s perfect, feels just like our King Mint mattress at home. And so easy to order and receive.
Written by a customer while visiting Tuft & Needle
Posted by: Rocco B
Gender:Male
Verified Purchase:Yes
I wish you had more selections available. The 2 inch is just not enough a 3 inch I believe would be perfect.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 3, 2024
Hi Rocco! Thank you for sharing your feedback about our T&N Mattress Topper. We're sorry to hear it wasn't a good fit, your insight is valuable as we strive to improve our products. Your Topper is backed with a 100-Night Sleep Trial so you don't have to feel stuck with something you don't love. Feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! Thank you again for your insight, we look forward to hearing from you.
Written by a customer while visiting Tuft & Needle
Posted by: Darren173628
from california
Gender:Male
Verified Purchase:Yes
Makes me overheat a LOT.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 3, 2024
Hi Darren! Thank you for sharing your feedback about our T&N Mattress Topper. We're sorry to hear they weren't a good fit and made you sleep hot. Our products with a 100-Night Sleep Trial so you don't have to feel stuck with something you don't love. Feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! Thank you again for your insight, we look forward to hearing from you.
Written by a customer while visiting Tuft & Needle
Posted by: Jbrown
from Oklahoma
Gender:Female
Verified Purchase:Yes
No strap to keep the mattress topper in place and the anti slip grip is not great. It tends to shift off when I roll out of bed.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Customer Rating
1
Constantly have to recenter it.
on July 12, 2024
Posted by: AnnoyedSleeper
Gender:Male
This thing is garbage and makes me wish I never bought the mattress. I have this on top of my king mint mattress. The mattress was too hard for me and this was a perfect compromise for me and my partner. For a few months at least. The first issue is it’s smaller than the mattress, maybe 2 inches on one side so it doesn’t reach the end of the bed. I thought I had it wrong so spun it every way but nope, just too short. Now the bigger issue. It doesn’t stay put. The bottom has something that appears to be for grip but it doesn’t work. And it doesn’t secure to the mattress in any way so if you sit up in bed with your back on the headboard it slides down. I ignore it because I don’t want to fix it 3 times a week. Eventually I have to fix it because it hurts my back if it slips down far enough that my shoulders are not resting on it. Terrible quality, maybe mines just defective but it’s enough to make me steer people away from T&N.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Customer Rating
2
on October 29, 2018
Posted by: Anonymous
Out doesn't keep me any cooler than the regular mattress.
Written by a customer while visiting Tuft & Needle
Customer Rating
2
on October 17, 2018
Posted by: Anonymous
It makes the bed very hot
I'm not a fan of the topper. My husband says is a side sleeper and says the topper has helped with waking up with neck pain
The topper did not help reliving the shoulder pain I wake up with
The topper is not dense at all and I don't see it lasting a long time
I'm not a fan of the topper. My husband says is a side sleeper and says the topper has helped with waking up with neck pain
The topper did not help reliving the shoulder pain I wake up with
The topper is not dense at all and I don't see it lasting a long time
Written by a customer while visiting Tuft & Needle
Posted by: Srippy
Verified Purchase:Yes
It’s not as soft as I would like unfortunatley
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 22, 2020
Hi there, thank you for submitting a review. We’re sorry to hear the topper isn't as soft as you expected. Your feedback will be shared with our product team, but if you need help with a return or have any other questions/concerns in the mean time, please reach out to us at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle