Customer reviews from Tuft & Needle
Tuft & Needle - Mattress Topper - Twin XL - Heather Gray
Average customer rating
4.3
(1,164 Reviews)
Rating breakdown 1,164 reviews
5 Stars
745
4 Stars
203
3 Stars
96
2 Stars
85
1 Star
35
84%of customers recommend this product.
(
410 out of
489)
Customer Reviews for Tuft & Needle - Mattress Topper - Twin XL - Heather Gray
Posted by: Nathan312
from Chicago
Gender:Male
Verified Purchase:Yes
Just what we were looking for. We have an existing foam mattress that is on the firmer side and this added the perfect amount of sink without sacrificing any support.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Connie185
from Boylston, MA
Gender:Female
Verified Purchase:Yes
This is a wonderful , extremely comfortable topper! We had a mattress that was firm but no cushioning, and this has made it so comfortable. My husband says he feels like he is being hugged 😊 And we chose tuft and needle because of the safety of the foam inside. I also have a foam mattress that I love.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
2
Furnace
on July 24, 2023
Posted by: The drisin
from Chauncey, ga
Gender:Female
My mattress topper helped COMPLETELY with the pain from my firm bed. The EXTREME problem with it is I live in the south. Sleeping on top of it is like sleeping on top of a firepit. I hoped the reviews I read about it were not true. They are true miserably true. It makes you miserably hot.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, July 25, 2023
Hi there! Thank you for your candid feedback, we're sorry to hear our T&N Mattress Topper is a bit too hot for comfort, although we're glad it helped you sleep comfortably. We don't want you to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: Donald Hanvold
Verified Purchase:Yes
Used to top our RV queen bed which was too firm. It’s perfect, feels just like our King Mint mattress at home. And so easy to order and receive.
Written by a customer while visiting Tuft & Needle
Posted by: Rocco B
Gender:Male
Verified Purchase:Yes
I wish you had more selections available. The 2 inch is just not enough a 3 inch I believe would be perfect.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 3, 2024
Hi Rocco! Thank you for sharing your feedback about our T&N Mattress Topper. We're sorry to hear it wasn't a good fit, your insight is valuable as we strive to improve our products. Your Topper is backed with a 100-Night Sleep Trial so you don't have to feel stuck with something you don't love. Feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! Thank you again for your insight, we look forward to hearing from you.
Written by a customer while visiting Tuft & Needle
Posted by: Darren173628
from california
Gender:Male
Verified Purchase:Yes
Makes me overheat a LOT.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 3, 2024
Hi Darren! Thank you for sharing your feedback about our T&N Mattress Topper. We're sorry to hear they weren't a good fit and made you sleep hot. Our products with a 100-Night Sleep Trial so you don't have to feel stuck with something you don't love. Feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! Thank you again for your insight, we look forward to hearing from you.
Written by a customer while visiting Tuft & Needle
Posted by: Jbrown
from Oklahoma
Gender:Female
Verified Purchase:Yes
No strap to keep the mattress topper in place and the anti slip grip is not great. It tends to shift off when I roll out of bed.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Customer Rating
2
on October 29, 2018
Posted by: Anonymous
Out doesn't keep me any cooler than the regular mattress.
Written by a customer while visiting Tuft & Needle