Customer reviews from Tuft & Needle
Tuft & Needle - Mattress Topper - Twin XL - Heather Gray
Average customer rating
4.3
(1,153 Reviews)
Rating breakdown 1,153 reviews
5 Stars
739
4 Stars
201
3 Stars
96
2 Stars
83
1 Star
34
84%of customers recommend this product.
(
407 out of
484)
Customer Reviews for Tuft & Needle - Mattress Topper - Twin XL - Heather Gray
Posted by: Rio420
Verified Purchase:Yes
Felt great in the beginning it feels like it's starting to flatten out a bit also need to com
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, July 7, 2020
Hi there, thank you for taking the time to share your experience. We'll make sure to pass your feedback along to our product and quality assurance teams. If you'd like to troubleshoot or need help with anything moving forward, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Robert r.
from Phoenix
Gender:Male
Verified Purchase:Yes
The topper is soft and comfortable but it moves around on the mattress too much. Every day it has to be repositioned due to sliding. Would not recommend until issue is fixed
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, July 7, 2020
Hi there. We appreciate you taking time to leave a review. We're sorry to hear the topper is not staying in place and would be happy to troubleshoot. Feel free to reach out to support@tn.com or 877-842-2586 moving forward. In the mean time, we'll share your comments with our product team.
Written by a customer while visiting Tuft & Needle
Posted by: Larry H.
Verified Purchase:Yes
Helps to smooth out the pressure points but wants to shift off the mattress. All in all a good buy.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Adds softness
on July 3, 2020
Posted by: Lgray
from Farmingville, NY
Gender:Female
I purchased a Japanese style bed with the grass mats and a Japanese futon mattress. I love a firm mattress but the love setup was a little to firm for my shoulders since I am a side sleeper. So when I purchased the mattress topper my bed went from extra firm to firm and extremely comfortable. A Great buy so far.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Andy Young
Verified Purchase:Yes
It made the bed feel just right. Was a good idea.
Written by a customer while visiting Tuft & Needle
Posted by: James V.
Verified Purchase:Yes
Mattress Topper takes a while to air out. After a month or so the topper still has a slight chemical factory smell. Toppers just don't seem to work well with plush beds. They seem more designed for a firm bed. Little too much sinking in the lower back area and firmer in the neck area. Topper seems to run a little hot.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, July 7, 2020
Hi there. Thank you for your review. We will share your feedback with our product and quality assurance teams. If you need help with anything moving forward, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Emily14
from Buffalo, NY
Gender:Female
Verified Purchase:Yes
Absolutely love this product!! We got the cheaper mattress and the topper was just the thing to make our bed the coziest thing!!! Best decision ever.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Mslatiger
Verified Purchase:Yes
Nice pad with a soft cover. Great for any mattress. We used it in our RV to soften the hard mattress that came with the trailer.
Written by a customer while visiting Tuft & Needle