Customer reviews from Tuft & Needle
Tuft & Needle - Mattress Topper - Twin XL - Heather Gray
Average customer rating
4.3
(1,153 Reviews)
Rating breakdown 1,153 reviews
5 Stars
739
4 Stars
201
3 Stars
96
2 Stars
83
1 Star
34
84%of customers recommend this product.
(
407 out of
484)
Customer Reviews for Tuft & Needle - Mattress Topper - Twin XL - Heather Gray
Posted by: Murf
from Illinois
Gender:Female
Verified Purchase:Yes
The topper was just what we needed to complete a good nights sleep. The extra couple inches added the softness to the firmness of the mattress. Perfect combination of firm and comfort..
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Kim P.
from Katy, TX
Gender:Female
Verified Purchase:Yes
It feels really thin and slips of the bed easily. Also the cover seems to come out of place easily. Very disappointed since I love my T&N mattresses.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 29, 2020
Hi there, we appreciate you sharing your experience with us and are sorry to hear the topper has not met your expectations. We'll share your feedback with our product team. If you have any other comments or need help with a return, please reach out to us at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: N. Matthews
from Georgia
Gender:Female
Verified Purchase:Yes
The mattress by itself was a little more firm than I prefer. This topper made it perfect!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Stckywicket
from Pennsylvania
Gender:Male
Verified Purchase:Yes
Really, really comfortable!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jmlts
from Boise ID
Gender:Male
Verified Purchase:Yes
Good quality but too soft. Having serious back pain while on top of our T&N matress. Ended up putting underneath the matress rather then on top for just a little extra softness. Works great now.
Written by a customer while visiting Tuft & Needle
Posted by: Atlanta
Gender:Female
Verified Purchase:Yes
Smell bothers me. Tried airing it out on screened porch then using it and pulling off coverings to air each day. Everything I can think of
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, May 11, 2020
Hi there. Thank you for your feedback! We are sorry to hear the topper has a bothersome smell. If you need help with a return or would like to troubleshoot, please reach out to us directly at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: MonkeyBiz
from Phoenix, AZ
Gender:Female
Verified Purchase:Yes
Bought the mattress topper for our king size bed to make the bed softer. It has helped sleep and adds comfort for pressure points. I have trouble with the topper moving or shifting position. Does not completely cover the entire mattress edge to edge. I use it on the Tuft and Needle original mattress. That is the drawback for me. Comfort problem solved but topper fit and shifting is disappointing.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, May 14, 2020
Hi there. Thank you for your review. We're happy to hear the topper has helped you get more comfortable on your mattress but understand how frustrating it is that the topper is not fitting properly or staying in place. If you'd like to troubleshoot or need help with a return, please reach out to support@tn.com or 877-842-2586. We'd like the opportunity to help.
Written by a customer while visiting Tuft & Needle
Posted by: Frass
Verified Purchase:Yes
I loved my Tuft & Needle mattress already (Mint) but my S.O. likes the bed a bit softer. I thought it added the right amount of cushion without tipping the bed over into to soft! I do recommend getting those fitted sheets with the extra material since this will add some heighth!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle