Had a T&N pillow for many years. Just bought a new one as mine was finally getting flat. The new one is the same if not worse in terms of support than my previous pillow.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Customer Experience, April 7, 2026
Hi there, thank you for taking the time to review your Tuft & Needle Original Foam Pillow. Your feedback is valuable to us. We're sorry to hear that the pillow is not quite what you expected. If it is not providing the support and comfort you desire, we encourage you to reach out to your retailer to begin the exchange or return process. That way, you can work toward finding a more comfortable solution so that you can get the wonderful nights of sleep that you deserve. If you would like to share more with us, feel free to reach out to our team directly through the contact us page on our website with any questions, comments, or concerns.
Written by a customer while visiting Tuft & Needle