Not very supportive. I had the same pillow years ago, this one is far softer in comparison.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Customer Rating
4
Close to perfect
on August 3, 2025
Posted by: Shee
Gender:Female
I’ve been on a hunt for a new pillow for about two years, and I have ordered and tried about 25 or so. I’m a side sleeper who deals with neck pain and tosses and turns quite a bit. This pillow is the closest to perfect that I have found so far. It’s squishy and conforming, but has a good amount of support. It sleeps pretty neutral (I tend to sleep hot) which is nice. My only complaint is that I wish it were another inch higher. Because it is so squishy sometimes I need to have my hands under it so it’s a little higher depending on how my neck feels. But overall I like it enough that I’m considering buying a second one for a backup.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
I originally bought this pillow a few years back and it is my favorite pillow in the world. Genuinely cannot live without it.
However- they changed something about it & now it is simply not the same. It’s lower, doesn’t keep the shape as well, and it’s not nearly as satisfying. Please bring back the original !
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, August 29, 2025
Hi Tylerzzz, thank you for reaching out and sharing your feedback. We're sorry to hear that your new T&N pillow is not as comfortable as your previous one, and we appreciate your insight. We don't want you to feel stuck with something you don't love, so please reach out to our Customer Service Team using support@tuftandneedle.com. We're happy to guide you from there!
Written by a customer while visiting Tuft & Needle