Customer reviews from Tuft & Needle
Tuft & Needle - Original Foam Pillow - Standard - White
Average customer rating
4.4
(3,584 Reviews)
Rating breakdown 3,584 reviews
5 Stars
2,364
4 Stars
660
3 Stars
254
2 Stars
243
1 Star
63
80%of customers recommend this product.
(
641 out of
798)
Customer Reviews for Tuft & Needle - Original Foam Pillow - Standard - White
Posted by: Dmaci
Verified Purchase:Yes
Wanted to love this pillow as much as I love their mattresses but it was too firm for me (side and back sleeper) and I had to return
Written by a customer while visiting Tuft & Needle
Posted by: Squishy pillow
from Riverside, California
Gender:Female
Verified Purchase:Yes
Not very supportive. I had the same pillow years ago, this one is far softer in comparison.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Posted by: L A F
Gender:Female
Verified Purchase:Yes
I love the original foam pillow. It really supports my head & neck. I sleep the whole night through & wake up with no stiffness or pain.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: PaulaH
Verified Purchase:Yes
After 1 night of sleeping with my new pillow I woke up with a noticeable reduction in the pain in my neck and shoulders that I woke up with every day. Within a few days I was pain free. Excellent pillow for me, a side and back sleeper.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
4
Close to perfect
on August 3, 2025
Posted by: Shee
Gender:Female
I’ve been on a hunt for a new pillow for about two years, and I have ordered and tried about 25 or so. I’m a side sleeper who deals with neck pain and tosses and turns quite a bit. This pillow is the closest to perfect that I have found so far. It’s squishy and conforming, but has a good amount of support. It sleeps pretty neutral (I tend to sleep hot) which is nice. My only complaint is that I wish it were another inch higher. Because it is so squishy sometimes I need to have my hands under it so it’s a little higher depending on how my neck feels. But overall I like it enough that I’m considering buying a second one for a backup.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: coop
from Virginia
Gender:Female
Verified Purchase:Yes
The pillow is comfortable and smell free. I have ordered latex pillows from other vendors and they arrived smelling like oil. Great value and reasonably priced.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Tylerzzz
from USA
Gender:Female
Verified Purchase:Yes
I originally bought this pillow a few years back and it is my favorite pillow in the world. Genuinely cannot live without it.
However- they changed something about it & now it is simply not the same. It’s lower, doesn’t keep the shape as well, and it’s not nearly as satisfying. Please bring back the original !
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, August 29, 2025
Hi Tylerzzz, thank you for reaching out and sharing your feedback. We're sorry to hear that your new T&N pillow is not as comfortable as your previous one, and we appreciate your insight. We don't want you to feel stuck with something you don't love, so please reach out to our Customer Service Team using support@tuftandneedle.com. We're happy to guide you from there!
Written by a customer while visiting Tuft & Needle
Posted by: Chels31
from Atlanta
Gender:Female
Verified Purchase:Yes
As a dedicated side sleeper, finding the right pillow has always been a challenge—until I tried the Tuft & Needle pillow. It gives the perfect balance of support and softness, keeping my neck aligned without feeling too firm. I wake up without stiffness, and the breathable design keeps me cool all night. Hands down the best pillow I’ve ever owned!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle