Customer reviews from Tuft & Needle
Tuft & Needle - Original Foam Pillow - Standard - White
Average customer rating
4.4
(3,584 Reviews)
Rating breakdown 3,584 reviews
5 Stars
2,364
4 Stars
660
3 Stars
254
2 Stars
243
1 Star
63
80%of customers recommend this product.
(
641 out of
798)
Customer Reviews for Tuft & Needle - Original Foam Pillow - Standard - White
Posted by: ravenfeathers
from Los Angeles, CA
Verified Purchase:Yes
I’ve used other, more expensive and more engineered modern foam pillows and this is as good as the most expensive i’ve tried, for half the cost. It’s super comfortable and that’s all there is to say about a pillow. It is fairly warm, even with linen cases, but that’s true of all foam pillows.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: mytquin
Verified Purchase:Yes
so far i am loving this pillow. i have lots of neck issues and this has definitely helped me. this is the most comfortable foam pillow i have found.
Written by a customer while visiting Tuft & Needle
Posted by: Marky Mark44
Gender:Male
Verified Purchase:Yes
Came from a foam pillow and although this was a nice product, it was too soft for me.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, July 31, 2023
Hi Marky Mark (and the Funky Bunch)! We're sorry to hear your T&N Foam Pillows were a touch too soft and thank you for your candid feedback. We back our products with a 100-Night Sleep Trial so you don't have to feel stuck with something you don't love or wake up in discomfort. Please feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: ElenaM
Gender:Female
Verified Purchase:Yes
It’s a beautiful pillow, but not firm enough for me as a side sleeper.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: DeniseE
from springfield mo
Gender:Female
Verified Purchase:Yes
I found this pillow to be extremely uncomfortable and over-stuffed. After days of waking up with a screaming headache, I asked for a refund. I found the company very responsive to my request, and was satisfied with the quick and easy process. I am a back and side sleeper.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, August 8, 2023
Hi there Denise! Thank you for sharing your experience with your T&N Foam Pillow. We're sorry to hear that it wasn't as comfortable as you'd hoped for. With that said, it sounds like you were able to complete a return with our Customer Experience Team and we're glad you weren't stuck with something you didn't love. Thank you again for your honest feedback and please let us know if we can assist moving forward! We've got your back!
Written by a customer while visiting Tuft & Needle
Posted by: Danielle1111
Gender:Female
Verified Purchase:Yes
I got this because I have used down pillows and became much too hot while sleeping. This is definitely cooler as promoted. It is more firm and non-conforming, making side-sleeping a little difficult but I think it would be great for back-sleepers.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
2
Lower quality/lesser pillow than it used to be
on August 7, 2023
Posted by: JC24
from Arizona
Gender:Female
Verified Purchase:Yes
I bought this pillow a few years ago and loved it. It was getting worn out so I ordered a new one as a replacement. It is not that same as it used to be. Much less firm and feels lower quality. I slept with it once and disliked it so went back to using my old pillow, which, even worn out, feels better than the new one.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, August 10, 2023
Hi JC! Thank you for your honest feedback, we're sorry to hear your new Foam Pillow isn't what you had hoped for. You don't have to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: Acemakr
Verified Purchase:Yes
Our 3rd pillow purchase. Enough said.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle