Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, July 17, 2023
Hi Camille! Thank you for your candor, we're sorry to hear our Foam Pillows slept hotter than you were hoping. Your insight is valuable as we strive to improve our products and we don't want you to feel stuck with something you don't love. So feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
I do believe this is the very best pillow I have ever purchased. I am so glad I bought two originally. The second one will go to our home in central America.
Written by a customer while visiting Tuft & Needle
I bought this pillow with hopes it would be comfortable and relatively cooler than other pillows. Mission: Successful! It is indeed a premium pillow; I only wish it were slightly firmer, but that's just a personal thing. I believe most people, like me, will find it an excellent investment.
Written by a customer while visiting Tuft & Needle
The pillow was too thin for me as a side sleeper. The quality and comfort are fantastic, but in the end it's a bad fit for me.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, July 25, 2023
Hi Alex! Thank you for your candid feedback, we're sorry to hear our T&N Foam Pillow is a bit too thin for comfort, although we're glad it helped you sleep comfortably. We don't want you to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle