Customer reviews from Tuft & Needle
Tuft & Needle - Original Foam Pillow - Standard - White
Average customer rating
4.4
(3,584 Reviews)
Rating breakdown 3,584 reviews
5 Stars
2,364
4 Stars
660
3 Stars
254
2 Stars
243
1 Star
63
80%of customers recommend this product.
(
641 out of
798)
Customer Reviews for Tuft & Needle - Original Foam Pillow - Standard - White
Posted by: Lori H
from Syracuse
Gender:Female
Verified Purchase:Yes
My husband loves the pillow. I feel it’s a little thin for my needs.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Kristen Allison
Verified Purchase:Yes
We previously used tempurpedic pillows and were looking for a healthier alternative. Unfortunately, compared to tempurpedic, these pillows fall extremely flat. There is no support and when you put your head on them, they flatten completely. Would not recommend for anyone who is looking for a medium to firm pillow.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, July 7, 2023
Hi Kristen! Thank you for your candid feedback, we're sorry to hear our Foam Pillows weren't a good fit. Of course, we don't want you to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: Jamie G.
from San Diego
Gender:Female
Verified Purchase:Yes
I have struggled to find a comfortable and supportive pillow. I do like this pillow, but only gave it 3 stars because I think (1) It is too expensive (2) It is on the thin side (3) It generates too much heat even using just a thin percale pillowcase.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, July 7, 2023
Hi Jamie! Thank you for your candid feedback, we're sorry to hear our Foam Pillows weren't a good fit. Your insight helps us to improve our products and we strive to provide quality sleep for years to come. Of course, we don't want you to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: Sarah M
Gender:Female
Verified Purchase:Yes
These pillows are fairly good. Better than down or poly fill, but I wish they were a bit more substantial. I’m used to using just one pillow and I need two to make it work with these ones.
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, July 5, 2023
Hi Sarah! Thank you for your candid feedback, we're sorry to hear our Foam Pillows weren't as substantive as you had hoped. We're also glad you were able to find a way to sleep comfortably! Your insight is valuable as we strive to improve our products, and we also back our Pillows with a 100-Night Sleep Trial just in case. Please feel free to reach out to 877-842-2586 or support@tuftandneedle.com with any questions or concerns, and the team can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: G.B.
from Washington, Michigan
Gender:Female
Verified Purchase:Yes
Finally found the perfect pillow. Being a side sleeper this has been a hard task. After trying a few this was the clear winner and I am so glad that I found it.
I sleep on a plush hybrid bed, side sleeper, 130 lbs
I sleep on a plush hybrid bed, side sleeper, 130 lbs
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: CTL Seattle
from Seattle WA
Gender:Male
Verified Purchase:Yes
My wife and I are both LOVING our pillows. They feel great and are much cooler on hot summer nights than our previous pillows.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Amy D.
from Houston, Tx
Verified Purchase:Yes
Apparently I need a very firm pillow because this one was just too squishy for me. I’ve never had my head roll around a pillow so much.
I would return it but I can’t because it’s been used and, right now, I don’t have the time to find a group to take it so I can get my money back.
Had I known what the return policy was, I might not have bought it.
I would return it but I can’t because it’s been used and, right now, I don’t have the time to find a group to take it so I can get my money back.
Had I known what the return policy was, I might not have bought it.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, July 7, 2023
Hi XXXX! Thank you for your candid feedback, we're sorry to hear your T&N Foam Pillow hasn't been providing support lately and is causing you discomfort. We know finding somewhere to donate can be difficult and may have some alternative options to help you return your pillow. So feel free to reach back out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: Pillow hunter
from Florida
Gender:Female
Verified Purchase:Yes
Quality pillow, comfortable, however loft is a bit too low for me. Really like the latex bounce rather than the sink in feel of memory foam.
Written by a customer while visiting Tuft & Needle