The new king pillows I ordered look the same as the original pillows I have. But the foam is lighter and much less dense. Still not certain I will keep them, trying them out to see if they are as supportive for my neck.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience , June 9, 2022
Hi there! Thank you for taking the time to provide your feedback. We're sorry to hear you're experiencing an issue with your new pillows. With foam, there is always a chance for a variation in feel but it should be very minimal and not noticeable. Please feel free to reach out to our team at 877-842-2586 or support@tn.com and we'd be more than happy to help troubleshoot this issue with you.
Written by a customer while visiting Tuft & Needle
I love this pillow! Im a back sleeper and the pullow has the perfect give and support. I used to use a tempurpedic pillow that had no give and was too hot too.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
I ordered two. The one my husband chose is a bit smaller. It seems like it fluffed up a lot more after 24hrs went by. Mine was/is more flattened and large. I wish mine was as dense as his.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
The pillow seems to be of great quality, but is far less supportive than I believed it would be. It is startlingly thin, and disappears to almost nothing when I lay my head down. That said, it’s a nice soft layer that stays flat against another pillow when I’m propped up reading in bed.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience , June 30, 2022
Hi there! Thank you for taking the time to provide your feedback. We're sorry to hear that the Original Foam pillow is not providing enough support for you. If you would like to return within the 100-night trial please reach out directly to our team at 877-842-2586 or support@tn.com and we'd be happy to help.
Written by a customer while visiting Tuft & Needle