The pillows were a little deceiving at first, when I unwrapped them and started to put the pillow cases on them they were really flat, not alot of body and I said " oh well we can just keep them in the shams". I went a head and used them and by the time I went to bed that night they had completely expanded, they were firm, but not too firm, soft and VERY useable!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Working out very well overall. The only complaint is the pillow should be thicker. I solved the problem by putting a small camping/travel pillow in the pillowcase under the foam pillow. Now I have the height I need. I am not waking up 5 to 10 times a night to reposition my pillow like I was with the old pillow I had. I am only 2 weeks in put very satisfied. I would give it 5 stars if I didn't have to put the camping/travel pillow in the mix to make it work.
Written by a customer while visiting Tuft & Needle
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 2, 2021
Hi there! We're sorry to hear that you aren't satisfied with the feel of the Original Foam Pillow. If you would like help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Takes a day or two to expand fully, with a mild but lingering chemical odor. Heavy (as most foam pillows are); sleeps pretty warm, so summer may be a challenge. Medium-firm, good support, best for back- and side-sleepers.
Written by a customer while visiting Tuft & Needle
I absolutely LOVE these pillows! I have had the standard size for a few years, and they still feel brand new. So when I upgraded to a king size mattress, I decided to upgrade the pillows as well. I will never use another pillow!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
We had to return the 2 pillows, as they were too soft and did not offer enough support. We love our mint mattress and were hoping the pillows would be the same but I felt my head sunk too much into the pillow. I had neck stiffness and difficulty getting comfortable as a side sleeper. I read other reviews that the pillows have changed recently and used to be great? Did they change T&N?
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 7, 2021
Hi there. We appreciate you taking the time to share feedback with us and will pass your comments along to our Product and Quality Assurance teams. We have not updated the feel of the pillow since the spring of 2017. The only change made since then is the look of the cover but this was not a change that impacted the feel. We hope this information helps! Feel free to reach out to support@tn.com or 877-842-2586 with any additional questions.
Written by a customer while visiting Tuft & Needle