Customer reviews from Tuft & Needle
Tuft & Needle - Original Foam Pillow - Standard - White
Average customer rating
4.4 out of 5
4.4
(3,584 Reviews)
Open Ratings Snapshot
Rating breakdown 3,584 reviews
5 Stars
2,364
4 Stars
660
3 Stars
254
2 Stars
243
1 Star
63
80%of customers recommend this product. 
(
641 out of 798
)
Best Buy Privacy Policy
Customer Reviews for Tuft & Needle - Original Foam Pillow - Standard - White
Customer Rating
5 out of 5
5
Sweet dreams
on March 29, 2021
Posted by: Sallypwi
Verified Purchase:Yes
Love the pillow
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Give them a chance to fully expand!
on March 30, 2021
Posted by: Sister62
from Spartanburg, SC
Gender:Female
Verified Purchase:Yes
The pillows were a little deceiving at first, when I unwrapped them and started to put the pillow cases on them they were really flat, not alot of body and I said " oh well we can just keep them in the shams". I went a head and used them and by the time I went to bed that night they had completely expanded, they were firm, but not too firm, soft and VERY useable!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
4 out of 5
4
Good Pillow, Great mattress
on March 30, 2021
Posted by: Brian A
from Colorado
Verified Purchase:Yes
Working out very well overall. The only complaint is the pillow should be thicker. I solved the problem by putting a small camping/travel pillow in the pillowcase under the foam pillow. Now I have the height I need. I am not waking up 5 to 10 times a night to reposition my pillow like I was with the old pillow I had. I am only 2 weeks in put very satisfied. I would give it 5 stars if I didn't have to put the camping/travel pillow in the mix to make it work.
Written by a customer while visiting Tuft & Needle
Customer Rating
1 out of 5
1
Overrated
on April 2, 2021
Posted by: Karli K
from New York, NY
Gender:Female
Verified Purchase:Yes
Feels like a normal pillow
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & NeedleCustomer Experience TeamApril 2, 2021
Hi there! We're sorry to hear that you aren't satisfied with the feel of the Original Foam Pillow. If you would like help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Customer Rating
4 out of 5
4
Firmish, warmish, goodish
on April 4, 2021
Posted by: J.Norris
Verified Purchase:Yes
Takes a day or two to expand fully, with a mild but lingering chemical odor. Heavy (as most foam pillows are); sleeps pretty warm, so summer may be a challenge. Medium-firm, good support, best for back- and side-sleepers.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Great Purchase!
on April 6, 2021
Posted by: mirsher
Gender:Female
Verified Purchase:Yes
I absolutely LOVE these pillows! I have had the standard size for a few years, and they still feel brand new. So when I upgraded to a king size mattress, I decided to upgrade the pillows as well. I will never use another pillow!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
2 out of 5
2
Disappointed, had to return
on April 6, 2021
Posted by: Hawkeye7
from Chicago, IL
Gender:Male
Verified Purchase:Yes
We had to return the 2 pillows, as they were too soft and did not offer enough support. We love our mint mattress and were hoping the pillows would be the same but I felt my head sunk too much into the pillow. I had neck stiffness and difficulty getting comfortable as a side sleeper. I read other reviews that the pillows have changed recently and used to be great? Did they change T&N?
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & NeedleCustomer Experience TeamApril 7, 2021
Hi there. We appreciate you taking the time to share feedback with us and will pass your comments along to our Product and Quality Assurance teams. We have not updated the feel of the pillow since the spring of 2017. The only change made since then is the look of the cover but this was not a change that impacted the feel. We hope this information helps! Feel free to reach out to support@tn.com or 877-842-2586 with any additional questions.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
No More Neck Pain!
on April 11, 2021
Posted by: Kelly S.
from California
Gender:Female
Verified Purchase:Yes
I had neck pain all the time when I would wake up and finally found a pillow that helps with that!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
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