Customer reviews from Tuft & Needle
Tuft & Needle - Original Foam Pillow - Standard - White
Average customer rating
4.4 out of 5
4.4
(3,584 Reviews)
Open Ratings Snapshot
Rating breakdown 3,584 reviews
5 Stars
2,364
4 Stars
660
3 Stars
254
2 Stars
243
1 Star
63
80%of customers recommend this product. 
(
641 out of 798
)
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Customer Reviews for Tuft & Needle - Original Foam Pillow - Standard - White
Customer Rating
5 out of 5
5
Great addition.
on August 5, 2020
Posted by: Stacey A
from Lockport NY
Gender:Female
Verified Purchase:Yes
Bought the T&N mattress last year and decided to add the pillows this year. I love them. They are The perfect size for our California kind mattress and so comfortable.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
A dream come true!
on August 7, 2020
Posted by: automatedaj
from Portland,OR
Verified Purchase:Yes
Like floating on a cloud! Significantly reduced migraine headaches. We will be buying morr of these pillows!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Supportive and Comfy
on August 7, 2020
Posted by: TMB24
Gender:Female
Verified Purchase:Yes
Firm support with just enough give for comfort. Haven't had any neck issues. I am a side sleeper and occasional back sleeper. Don't think it would be a good option for stomach sleepers as it wouldn't be very breathable.
Written by a customer while visiting Tuft & Needle
Customer Rating
1 out of 5
1
Too bouncy!
on August 9, 2020
Posted by: BigDi22
from Orange County, CA
Gender:Female
Verified Purchase:Yes
The pillow was just a piece of regular, thick foam with no give whatsoever, and was one of the most uncomfortable pillows I’ve ever purchased. I returned it. Customer service was outstanding; very polite and professional staff working for them.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & NeedleCustomer Experience TeamAugust 11, 2020
Hi there. Thank you for your review and candid feedback—we will share it with our product team. Although the pillow did not work out, we are happy to hear the customer support team was a huge help. If you need anything moving forward, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Customer Rating
2 out of 5
2
Original pillow
on August 10, 2020
Posted by: Pam P
from Grand Prairie, TX
Gender:Female
Verified Purchase:Yes
The pillow is somewhat too hard.( it’s memory foam cushion but not molding to the head and neck . I feel like my head is floating on top. The pillow is too high for me
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & NeedleCustomer Experience TeamAugust 11, 2020
Hi there. Thank you for taking time to share your experience with us. We will pass your feedback along to our product team for consideration. If you need help with anything moving forward, our support team is happy to help at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Just right
on August 11, 2020
Posted by: AaronH
from California
Gender:Male
Verified Purchase:Yes
Not too hard, not too soft. Just right! Out of the box, ready to use. My only regret is not replacing my old pillow sooner. Shipping was quick too!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
2 out of 5
2
Pillow way too high
on August 11, 2020
Posted by: John999
from California
Gender:Male
Verified Purchase:Yes
Way too high of a pillow. Im a side sleeper but generally prefer a lower pillow. Hard to review the rest because the height was uncomfortable
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & NeedleCustomer Experience TeamAugust 12, 2020
Hi there. Thank you for taking time to share feedback. We're sorry to hear the pillow was too high for you and will pass your comments along to our product team for consideration. If you need help with anything moving forward, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Customer Rating
1 out of 5
1
Soft, little neck support, not thick enough
on August 12, 2020
Posted by: giants
I need another piece of foam under pillow to build it up because it is not thick enough.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & NeedleCustomer Experience TeamAugust 13, 2020
Hi there. We appreciate you taking time to share feedback and are sorry to hear the pillow has not been a good fit for you. We will pass your comments along to our product team for consideration. Please reach out to support@tn.com or 877-842-2586, if we can help with anything moving forward.
Written by a customer while visiting Tuft & Needle
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