The 5 inch thickness and firmness of the pillow made it too high and uncomfortable for my husband and I. We both experienced neck and shoulder stiffness/pain, and returned the pillows within two weeks of use. All this being said, the coolness of the pillows was very nice, and the materials are very high quality; I'm sure this pillow would be wonderful for someone else!
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 6, 2020
Hi there. Thank you for taking the time to share your experience with us. We'll make sure your candid feedback is heard by our product team. Please don't hesitate to reach out to support@tn.com or 877-842-2586 if you need anything moving forward.
Written by a customer while visiting Tuft & Needle
Its a great pillow overall the only problem with it is the thickness of it. It’s not thin enough to realistically be a layering pillow without hurting your neck and it’s not quite thick enough to be a standalone pillow for your nightly slumbers.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Over the past ten years I have purchased many pillows looking for one that keeps my head cool. This one doesn’t quite meet my expectations but it’s the best so far. Because of this last month I purchased a Tuft & Needle mattress.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle