Response from Tuft & NeedleBy Tuft & Needle, Customer Experience , December 15, 2021
Hi there! Thank you for providing your thoughts on our pillow. We’re sorry to hear you’re disappointed with your Tuft & Needle purchase. If you are still within the 100-night trial, please reach out to our team directly at support@tn.com or 877-842-2586 and we would be more than happy to help with a return or an exchange.
Written by a customer while visiting Tuft & Needle
I have spent SO MUCH money over the years trying to get the perfect pillow! I had one, but it eventually had to be retired and I could never find its equal. This one is not the same, but it's pretty great. It took me a couple of days to get used to it, as it is a bit less supportive than the one I've been using for a while, but I really like it now that I've used it for a few weeks.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle