Customer reviews from Tuft & Needle
Tuft & Needle - Original Foam Pillow - Standard - White
Average customer rating
4.4
(3,584 Reviews)
Rating breakdown 3,584 reviews
5 Stars
2,364
4 Stars
660
3 Stars
254
2 Stars
243
1 Star
63
80%of customers recommend this product.
(
641 out of
798)
Customer Reviews for Tuft & Needle - Original Foam Pillow - Standard - White
Posted by: Manimani
Gender:Female
Verified Purchase:Yes
Keeps my head too warm.
Written by a customer while visiting Tuft & Needle
Posted by: Boy mom
from East TN
Gender:Female
Verified Purchase:Yes
I thought these pillows would be thicker. The thing that is so hard for me is they burn me up. I’ve never had a pillow that makes me sweat like this one does. Really disappointed
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 6, 2021
Hi there. We're sorry to hear the pillows haven't been so comfortable but appreciate you sharing your candid feedback with us. We'll be sure to pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle
Posted by: Chappy
from Tacoma, WA
Gender:Male
Verified Purchase:Yes
Loses support throughout the night. Comfortable and feels great when head first rests on pillow. But through the night I just become unsupported and pillow doesn't disburse heat good at all.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, January 5, 2022
Hi there! Thank you for taking the time to provide your feedback regarding the T&N Original Foam Pillow. We're sorry to hear that you are not satisfied with this product. Please feel free to reach out to our team directly at 877-842-2586 or support@tn.com and we'd be more than happy to help troubleshoot any comfort issues or start a return within the 100-night trial.
Written by a customer while visiting Tuft & Needle
Posted by: Shanon
from Austin, TX
Gender:Female
Verified Purchase:Yes
I really love this pillow. I tried a few and landed on this one. It's supportive and squishy at the same time. I don't need to fuss with stuffing or getting used to it.
I'm a side sleeper and it works great.
I'm a side sleeper and it works great.
Written by a customer while visiting Tuft & Needle
Customer Rating
1
Doesn’t not conform to head NOR does it stay cool
on February 20, 2023
Posted by: Casepez
Gender:Female
Sadly, these pillows are an absolute waste of money. They are so limp and fall completely flat under the weight of your head. They have no structure - even after letting it “puff up” after removing the plastic packaging, I could easily roll it back up and stuff it back into the original packaging. To give an example of how lackluster and un-firm they are: I was able to stuff two of these foam pillows into a standard size pillow case without struggling. They provide no support unless maybe you have a head that’s comparable in size to that of a toddler. Also, they do not stay cool at all - I do not sleep warm (I’m typically freezing in bed) and I woke up 3 hours after going to sleep with my head and neck DRENCHED in sweat. These pillows are worthless and going into the guest bedroom.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, June 7, 2023
Hi there! Thank you for reaching out, we're so sorry that our Foam Pillow wasn't a good fit and did not help you sleep comfortably. We strive to improve our products and provide quality sleep, so your feedback is crucial and we appreciate it. Of course, we don't want you to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: Jmmm9
from Nc
Verified Purchase:Yes
Pillow is not good for side sleeping only back sleeping. The pillow is far to thin to provide proper neck support. Also not good of you sleep with an arm under the pillow.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience , April 17, 2023
Hi there, thank you for your honest feedback. We're so sorry to hear your T&N Foam Pillow wasn't what you had hoped for. You don't have to feel stuck with something you don't love! If you are within your 100-Night Sleep Trial, feel free to reach out to our team at 877-842-2586 or support!@tuftandneedle.com so we can guide you from there! We look forward to hearing from you and are happy to assist with any other questions you may have!
Written by a customer while visiting Tuft & Needle
Posted by: Carole P.
from Connecticut
Gender:Female
Verified Purchase:Yes
I have always loved Tuft & Needle foam pillows and this in my 3rd set. Unfortunately, I found the newest ones to be quite a bit heavier in weight than previous ones and I personally don't like them as well. If weight doesn't matter to you, these are great... just be aware they very heavy.
Written by a customer while visiting Tuft & Needle
Posted by: LauraL
from Clarksville, Indiana
Gender:Female
Verified Purchase:Yes
I bought my first pillow from you about 8 or 9 yrs ago. It was perfect, so when it came time to get another pillow I bought from you again. I thought I was getting the same pillow, but it’s not. My neck has bothered me ever since I received it. I don’t really know what the problem is but it has absolutely no support.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle