Customer reviews from Tuft & Needle
Tuft & Needle - Original Foam Pillow - Standard - White
Average customer rating
4.4
(3,584 Reviews)
Rating breakdown 3,584 reviews
5 Stars
2,364
4 Stars
660
3 Stars
254
2 Stars
243
1 Star
63
80%of customers recommend this product.
(
641 out of
798)
Customer Reviews for Tuft & Needle - Original Foam Pillow - Standard - White
Customer Rating
1
Extremely overpriced and mediocre
on August 10, 2025
Posted by: Nico12345678
Gender:Male
I bought this pillow after loving the Tuft and Needle pillow in JetBlue Mint. I was disappointed to find out this pillow is totally different, but still gave it a try. This pillow is okay but certainly no better than pillows that cost 1/4 of the price.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, August 29, 2025
Hi Nico12345678, thank you for reaching out and sharing your feedback. We're sorry to hear that your new T&N Foam Pillow is not as comfortable as you'd hoped. We appreciate your insight, and we don't want you to feel stuck with something you don't love. Please reach out to our Customer Service team using support@tuftandneedle.com, our team is happy to guide you from there!
Written by a customer while visiting Tuft & Needle
Posted by: Riotgrrl2x
from Chicago, IL USA
Gender:Female
Verified Purchase:Yes
These pillows are tall and firm and I could see that might be an issue for petite folks but we are both big people and they are great for us. As an unexpected amazing bonus, my husband's snoring has almost completely disappeared!!! I am a side sleeper so I actually sleep with my pillow sideways, my head at the top right corner and the rest supporting my body and my arm. I have fibromyalgia and I used to have a whole set of pillows (literally 6) I would fuss with endlessly trying to get that arm comfortable. No more. I would buy these again. 4 stars instead of 5 because I still have to flip it once or twice a night for coolness.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
2
on January 13, 2021
Posted by: cindylee
from San Francisco
Gender:Female
I had ordered one of these pillows a year or two ago and loved it, so went ahead and ordered another one recently. The newer pillow is different and does not offer as much support and is not as firm as the older version. It's a shame because I really loved the older version of this pillow! Unfortunately, to me, it's not worth the cost.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 15, 2021
Hi there. Thank you for your review. While some variation in feel is expected with all-foam products, we will make sure your feedback is shared with our Product and Quality Assurance teams. If you would like to troubleshoot or return, please reach out to our team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Kait Sara
from Ann Arbor, MI
Gender:Female
Verified Purchase:Yes
These are the most expensive pillows I’ve ever bought, but I feel like royalty sleeping on them. I can’t tell you how many times we’ve marveled at how comfortable they are. 12/10, absolutely recommend.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Ana2739
from Concord
Gender:Female
Verified Purchase:Yes
I’m going to donate the pillow. Does not give enough support and falls too flat. Shipping, costumer support and packaging are great
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, May 13, 2020
Hi there. Thank you for taking time to share feedback. We're sorry to hear the pillow has not been a good fit and will make sure your comments are passed along to our product team. Please reach out to support@tn.com for help with your return or anything else.
Written by a customer while visiting Tuft & Needle
Posted by: Beth Fisher
from Las Vegas, NV
Gender:Female
Verified Purchase:Yes
Stayed in luxury VRBO. Best pillows ever so we looked, wrote the name down, and ordered our own. Love these!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
2
on April 1, 2019
Posted by: Shanna
pillow is too soft. I like the thickness but too soft for me.
Written by a customer while visiting Tuft & Needle
Posted by: Johnny rockets
Verified Purchase:Yes
This pillow is very uncomfortable
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience , December 15, 2021
Hi there! Thank you for providing your thoughts on our pillow. We’re sorry to hear you’re disappointed with your Tuft & Needle purchase. If you are still within the 100-night trial, please reach out to our team directly at support@tn.com or 877-842-2586 and we would be more than happy to help with a return or an exchange.
Written by a customer while visiting Tuft & Needle