Customer reviews from Tuft & Needle
Tuft & Needle - Original Foam Pillow - Standard - White
Average customer rating
4.4
(3,584 Reviews)
Rating breakdown 3,584 reviews
5 Stars
2,364
4 Stars
660
3 Stars
254
2 Stars
243
1 Star
63
80%of customers recommend this product.
(
641 out of
798)
Customer Reviews for Tuft & Needle - Original Foam Pillow - Standard - White
Customer Rating
5
Great pillow!
on January 27, 2024
Posted by: Dritood
from Mount Laurel, NJ
Gender:Male
I usually sleep on my side or stomach. I have tried many different pillows in the past. This pillow is by far my favorite. It’s soft but has the right amount of support. I highly recommend this pillow.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
7 years and counting
on February 7, 2024
Posted by: Cristi
from Post falls, Idaho
Gender:Female
This pillow is the best pillow I’ve ever had, I have had it now for 7 years and I love it still. I’ve bought other pillows to replace it and they all suck brand new compared to this pillow, even after so many years. I want a new one, but the price get me every time - and my pillow is still great - so I can’t justify it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
1
Disappointed!
on February 14, 2024
Posted by: MelMil71
from California
Gender:Female
After reading all the great reviews, I couldn't wait to receive my pillow. When I pulled it out of the box, it was pretty flat....the directions stated to leave it for 24 hours and "watch it expand"....that it did not. It's not soft and squishy as stated. It's actually quite hard and has a strange dip in the middle, so when you lay your head on it, it just sinks to the bottom and your neck is not aligned. Sadly, I will be returning.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 3, 2024
Hi MelMil! Thank you for sharing your feedback about our T&N Foam Pillow. We're sorry to hear it wasn't as lofty or supportive as you'd hoped, and we don't want you to feel stuck with something you don't love. We back our products with a 100-Night Sleep Trial. Feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! Thank you again for your insight, we look forward to hearing from you.
Written by a customer while visiting Tuft & Needle
Posted by: Pdnw
Verified Purchase:Yes
It is not soft enough. Too small and lumpy.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 18, 2024
Hi there. Thank you for your feedback, we're sorry to hear your T&N Foam Pillow was not as comfortable as you'd hoped. We don't want you to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
comfy and perfect for this side andstomach sleeper
on March 12, 2024
Posted by: bikehikebird
Gender:Female
Verified Purchase:Yes
I have been sleeping on foam pillows the last 15 years. I was starting to get a sore neck from sleeping on my side plus it was time for a new pillow. T&N foam pillow is less firm than I am use to but my neck pain has nearly gone away so I think it was a good switch. No "break in" time for me either, it felt good the first good.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Manduh
from Westland, Michigan
Gender:Female
Verified Purchase:Yes
The pillow is comfortable, but as a side sleeper, I still have to supplement the pillow with another, smaller pillow. :/
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
4
Comfy but needs to be thicker for side sleepers
on April 9, 2024
Posted by: RubyT
Verified Purchase:Yes
Very comfortable but not quite thick enough for a side sleeper. I put a thick folded towel under it to raise it to a good level for me.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Still Family
Verified Purchase:Yes
This is our second of the Tuft and Needle pillows. Somehow the first set felt thicker and firmer than this set. So while it's a good pillow it feels lacking a little compared to the original.
Written by a customer while visiting Tuft & Needle