Customer reviews from Tuft & Needle
Tuft & Needle - Original Foam Pillow - Standard - White
Average customer rating
4.4
(3,584 Reviews)
Rating breakdown 3,584 reviews
5 Stars
2,364
4 Stars
660
3 Stars
254
2 Stars
243
1 Star
63
80%of customers recommend this product.
(
641 out of
798)
Customer Reviews for Tuft & Needle - Original Foam Pillow - Standard - White
Posted by: Suzy W
Verified Purchase:Yes
I love the original foam pillow. I have bought several of them. This was the first time I bought the two pack. I’ve noticed they aren’t as full as the others I have. It’s a little disappointing as I am a side sleeper and need the extra fill, they are noticeably thinner, so I’m still deciding if it will work. I still love the feel it’s just about an inch thinner then when you buy them in the single pack or maybe it’s an adjustment altogether but it’s definitely thinner then they others I have.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: KY Person
from KY
Gender:Female
Verified Purchase:Yes
Very disappointed with these pillows. Ordered one previously and gave raving reviews to family & friends. These are different. Not sure if they change something.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, April 20, 2023
Hi KY! Thank you for your candid feedback, we're sorry to hear the Foam Pillow wasn't what you had hoped for. We have not changed the construction or materials used in our Foam Pillows, but we also don't want you feeling stuck with something you don't love! If you're within your 100-Night Sleep Trial and you haven't already, you can reach out to our Customer Service Team at support@tuftandneedle.com or 877-842-2586. Our team will be happy to guide you to any available solutions. Feel free to reach out with any other questions or concerns you may have. We're happy to help!
Written by a customer while visiting Tuft & Needle
Posted by: Karen nyc
from NYC
Gender:Female
Verified Purchase:Yes
I love it !
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Good pillow - may be best suited to side sleepers
on March 7, 2023
Posted by: flyswatterbanjo
from Vermont
Gender:Male
Verified Purchase:Yes
This pillow is very well made and my first 6 nights using it were excellent. I’m a 6’ tall male who weighs about 180 lbs and I am a back and side sleeper. At first, I found the pillow to be confortable in both positions, especially on my side.
However, after the first week, I started waking up with a VERY stiff neck which has persisted for a week. I had been sleeping on my back more due to a shoulder injury and I suspect that this shift to sleeping on my back is the cause. The pillow feels too “high” for full time back sleeping - like it’s propping my head up at an unnatural angle.
I’ll wait until I’ve gotten over my shoulder injury to make final judgment but for now, I’d say this pillow is best suited to predominantly side sleepers.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, June 2, 2023
Hi there! Thank you for your candid feedback, we're sorry to hear our Foam Pillow is causing you discomfort and that you had a recent shoulder injury. You are correct that the pillow was constructed with side-sleepers in mind and we apologize for any inconvenience this may have caused. Of course, we don't want you to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: salishfrog
Verified Purchase:Yes
This is my first foam pillow and I really like it! It's heavy for a pillow, but a perfect firmness. I sleep on my side and it's not so thick I can't put my arm under it. I seem to alternate between wanting a taller pillow and a shorter one, and this is great for when I want a taller one. I like it so well, I'm considering getting a few more.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jessica Weber
from Long Island, NY
Gender:Female
Verified Purchase:Yes
Amazing - Highly recommend! Just like the mattress
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: LIsa D
Gender:Female
Verified Purchase:Yes
Best pillow for comfort! Great customer service!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Page M
Gender:Female
Verified Purchase:Yes
I was hesitant to get a solid foam pillow, but it's so supportive and doesn't collapse at all! Great for back and occasional side sleeping, and I've found my snoring is reduced now. Very glad I purchased!
Written by a customer while visiting Tuft & Needle