Customer reviews from Tuft & Needle
Tuft & Needle - Original Foam Pillow - Standard - White
Average customer rating
4.4
(3,584 Reviews)
Rating breakdown 3,584 reviews
5 Stars
2,364
4 Stars
660
3 Stars
254
2 Stars
243
1 Star
63
80%of customers recommend this product.
(
641 out of
798)
Customer Reviews for Tuft & Needle - Original Foam Pillow - Standard - White
Posted by: Lisa M
from Massacre
Gender:Female
Verified Purchase:Yes
Not sure how I feel about the pillow or if it's worth the money. Will give it another few weeks.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, March 2, 2022
Hi there! Thank you for taking the time to provide your feedback on the pillow. Please know that our team is always happy to help troubleshoot any comfort issues or to help with a return within the 100-night trial. Feel free to reach out to our team directly at 877-842-2586 or support@tn.com for help with either option.
Written by a customer while visiting Tuft & Needle
Customer Rating
2
A different experience from the first one I bought
on March 4, 2022
Posted by: thinksfunny
from Arizona
Gender:Female
Verified Purchase:Yes
The first T&N pillow I bought (about 6 years ago) was smaller and much softer. I loved it, but it eventually started to come apart. I ordered this one, hoping for a repeat of the squishy pillow I loved. This one is bigger (it comes out of my standard pillow cases) and is definitely firm. If you like firm pillows, you'll probably like this, but it doesn't suit me. Unfortunately, it wasn't cheap, and I really can't afford to buy something else.... So stuck with a pillow I am beginning to hate. :-(
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 4, 2022
Hi there, we appreciate you taking time to write a review to share your experience with us. Our goal has always been to help others wake up better, so we’re sorry to hear you’ve been struggling to get comfortable. We definitely want to know more about your situation to see if we can help. Please reach out to us directly at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: D.Manley
Gender:Female
Verified Purchase:Yes
Our new pillows don’t seem as plump as the first two we bought from you- still, they’re the most comfortable pillows for our neck issues that we’ve found - minus 2 stars because the two new pillows don’t seem as plump as the first two we bought a few years ago.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 6, 2022
Hi there, thank you for taking the time to share your thoughts. We’re sorry to hear you’re new pillows from us don't feel as plump as your older pillows. Quality is very important to our company and we'd love to hear from you directly, so we can explore potential solutions. Additionally, If you're still within your first 100-Nights, we would be happy to explore your return options as well. Please reach out to us at support@tn.com or 877-842-2586 for additional assistance moving forward.
Written by a customer while visiting Tuft & Needle
Posted by: Don D
Gender:Male
Verified Purchase:Yes
love the firmness of this pillow, after about 4 years my prior one started becoming less supportive, still using in guest room, but love firmness of new one.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Reikikat
from San Anselmo, Ca
Gender:Female
Verified Purchase:Yes
I originally bought this for myself but my husband stole it. He absolutely loves it. Guess I'll need another.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Nubygal
from Cleveland, OH
Gender:Female
Verified Purchase:Yes
After trying multiple types of pillows to alleviate the aches and pains of my arthritic neck, this pillow has provided the right level of support and is comfortable. I would recommend this pillow.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: CMLi
Gender:Female
Verified Purchase:Yes
So soft and comfortable. No more sore neck with this pillow.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: CarolR
from Holly, MI
Gender:Female
Verified Purchase:Yes
I love my tuft and needle pillow. It keeps my neck in alignment. Is firm without being hard. Very nice quality!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle