Customer reviews from Tuft & Needle
Tuft & Needle - Original Foam Pillow - Standard - White
Average customer rating
4.4
(3,584 Reviews)
Rating breakdown 3,584 reviews
5 Stars
2,364
4 Stars
660
3 Stars
254
2 Stars
243
1 Star
63
80%of customers recommend this product.
(
641 out of
798)
Customer Reviews for Tuft & Needle - Original Foam Pillow - Standard - White
Posted by: Casey Shea
Gender:Female
Verified Purchase:Yes
I like it a lot so I'm keeping it—good support and definitely superior to my regular, down pillows. But I'm not sure if it's worth the price, as I've slept on much lower-cost foam pillows that also did the trick.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 6, 2022
Hi there, thank you for taking the time to share your thoughts. We’re sorry to hear you’re not completely satisfied with your purchase. Quality is very important to our company and we'd love to hear from you directly, so we can explore potential solutions. Please reach out to us at support@tn.com or 877-842-2586 at your earliest convenience.
Written by a customer while visiting Tuft & Needle
Posted by: Fajita
from Denver
Gender:Female
Verified Purchase:Yes
I find it's not as cooling as Molecule's all season pillow, BUT it's much more supportive. I don't think my head overheats either. Might get a tencel pillowcase. It's the tiniest bit too thick.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Ari T.
Verified Purchase:Yes
I loved my husband's T&N foam pillow so much, I wanted my own! Unfortunately, it's the same pillow but totally different feel. The one I received is floppy and extra squishy. So much so that the T&N pillowcase designed for it twists around. Comfortable pillow but not what I was looking for.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 16, 2022
Hi there, thank you for taking the time to share your thoughts. We’re sorry to hear you’re disappointed with your purchase. Quality is very important to our company and we'd love to hear from you directly, so we can explore potential solutions. Additionally, If you're still within your first 100-Nights, we would be happy to explore your return options as well. Please reach out to us at support@tn.com or 877-842-2586 for additional assistance moving forward.
Written by a customer while visiting Tuft & Needle
Posted by: Nikitah
from Phoenix, AZ
Gender:Female
Verified Purchase:Yes
Super comfortable! Love my pillows.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
The best!!!!!
on January 29, 2022
Posted by: EricaR
from Michigan
Gender:Female
I am obsessed with this pillow, and I am a complete pillow snob. I have purchased over 10 of them. Everyone in my family has one in their bed at home and at our cabin. I love them so much I gave some as Christmas gifts this year. I cannot stand a pillow that goes flat, this one is perfect!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Alexander K
from Massachusetts
Gender:Male
Verified Purchase:Yes
Best pillow I’ve ever had and I’ll never go back to any other garbage pillow sold elsewhere.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: NAnn
from TN
Gender:Female
Verified Purchase:Yes
I was somewhat disappointed with this pillow. I have my original pillow that i purchased 3 years ago. I bought this for my husband. He tgought it was too hard and went back to his old pillow. I tried it and agreed, it is too hard. I went back to my original pillow as well. I I don't remember my pillow being being that firm even new. My old original is still the most comfortable pillow I've ever owned. I wish this new original was,the same.
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience , February 17, 2022
Hi there! Thank you for taking the time to provide your feedback regarding the feel of your T&N Original Foam Pillow. We're sorry to hear that it does not feel as soft as your previous pillow. It is normal for new pillows to feel a bitter more firm as they have not been broken in. That being said, if you feel like this could be a warranty issue, please reach out to our team directly at 877-842-2586 or support@tn.com and we'd be more than happy to see how we can help!
Written by a customer while visiting Tuft & Needle
Posted by: Bretticus15
from Safford, AZ
Gender:Male
Verified Purchase:Yes
Love the feel but wished there was a thicker option, but I notice if I'm using a normal pillow in my house I'm thinking how much better my Tuft and Needle Pillow is and swap it out. Love it and buying more for my house.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle