Customer reviews from Tuft & Needle
Tuft & Needle - Original Foam Pillow - Standard - White
Average customer rating
4.4
(3,584 Reviews)
Rating breakdown 3,584 reviews
5 Stars
2,364
4 Stars
660
3 Stars
254
2 Stars
243
1 Star
63
80%of customers recommend this product.
(
641 out of
798)
Customer Reviews for Tuft & Needle - Original Foam Pillow - Standard - White
Customer Rating
2
on June 7, 2018
Posted by: Anonymous
It’s great for side sleeping but not as much for back sleeping.
Written by a customer while visiting Tuft & Needle
Customer Rating
2
on April 23, 2018
Posted by: Anonymous
I love my T&N bed, but the pillow was too thick for me. If it was half the size or even configurable then it would be worth the money and a better product that works for more people.
Written by a customer while visiting Tuft & Needle
Customer Rating
2
on April 17, 2018
Posted by: Anonymous
I was told that the pillow was breathable and you wouldn't sweat on it.. It was good for a moment and I did in fact sweat with that pillow. Im SINCERELY hoping that the queen size mattress I plan to purchase is Better than the pillow because so far I'm not 100% impressed. I have a standard but maybe I'm I had the kind size it would be better.. Who knows...
Written by a customer while visiting Tuft & Needle
Customer Rating
2
on April 23, 2018
Posted by: Anonymous
It’s too flat - I’m a side sleeper and it doesn’t work for me. I plan to return it.
Written by a customer while visiting Tuft & Needle
Customer Rating
2
on April 17, 2018
Posted by: Anonymous
I'm still in my 100 day trial and after sleeping on it nightly, it is starting to stink. My goose down pillow never smelled...
Written by a customer while visiting Tuft & Needle
Customer Rating
2
on April 9, 2018
Posted by: Anonymous
Don't think it's worth the price. Not very comfortable, expected more support.
Written by a customer while visiting Tuft & Needle
Posted by: 2-mattress-purchaser
Verified Purchase:Yes
Hard as a rock and thick as your mattress. Returned them after one night. Don’t know what else to say. Just adding verbiage until the “Submit button” lights up.
Written by a customer while visiting Tuft & Needle
Customer Rating
1
Changes to the T&F original foam pillow, is AWFUL.
on November 9, 2019
Posted by: Payton1
Verified Purchase:Yes
Beyond disappointed. My mom got this foam T&F pillow years ago, fell in lOVE. Rarely happens, since I'm so picky about my pillows. Finally, years later, spent the money and bought myself one. However, it is an entirely different pillow. I did speak to a rep, who explained to me that it had, in fact, changed. He encouraged me to keep it, to "break it in" that's absolutely ridiculous. Maybe if my head weighted 100 pounds. It's MUCH more firm. I even had my moms pillow to compare it to when the pillows arrived. I'm so disappointed. I haven't been able to find another foam pillow on the market, how the original one was made.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, November 12, 2019
Hi there, thank you for taking the time to share your experience. We’re sorry to hear about your disappoint with the pillow, and will make sure your feedback is heard by our product and quality assurance teams. Please reach out to us at support@tn.com or 877-842-2586 to discuss options for moving forward.
Written by a customer while visiting Tuft & Needle