Customer reviews from Tuft & Needle
Tuft & Needle - Down Alternative Pillow 2 Pack - Standard - White
Average customer rating
4.1
(489 Reviews)
Rating breakdown 489 reviews
5 Stars
299
4 Stars
55
3 Stars
62
2 Stars
45
1 Star
28
78%of customers recommend this product.
(
260 out of
335)
Customer Reviews for Tuft & Needle - Down Alternative Pillow 2 Pack - Standard - White
Posted by: BBailey
Verified Purchase:Yes
It's a little tooooo soft for me and does not keep it's shape. Not like the pillows my grandmother had back in the 50's.
Written by a customer while visiting Tuft & Needle
Posted by: kman
from Chicago
Verified Purchase:Yes
i am not a big fan of the pillow its to high of the bedand hurt my neck sleeping on it.
Written by a customer while visiting Tuft & Needle
Posted by: MHannigan
from Chicago
Gender:Male
Verified Purchase:Yes
Not as ‘down’ like that I expected it to be.
Written by a customer while visiting Tuft & Needle
Posted by: pegverb
Gender:Female
Verified Purchase:Yes
I loved it in the beginning, now I'm thinking it's too flat. Still trying to decide.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Perfection
on October 16, 2024
Posted by: Amanda Panda
Gender:Female
Such a comfortable pillow. Best down alternative out there that actually feels like down feathers.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Beth F
Verified Purchase:Yes
The pillows are comfortable but loud! They make a lot of noise when you move. Don't know if we got a "bad set" or if this is normal.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Very comfortable
on May 20, 2025
Posted by: Steven R
Comfortable and supportive
Written by a customer while visiting Tuft & Needle
Posted by: Amy Glasgow
Verified Purchase:Yes
The cover of the pillow is stiff and loud when you move your head or the pillow.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, September 11, 2025
Hi Amy Glasgow, thank you for reaching out and sharing your feedback. We're sorry to hear that your new T&N Down Alternative Pillow is a bit stuff and noisy. We appreciate your insight, and we don't want you to feel stuck with something you don't love. Please reach out to our Customer Service team using support@tuftandneedle.com. Our team is happy to guide you from there!
Written by a customer while visiting Tuft & Needle