Customer reviews from Tuft & Needle
Tuft & Needle - Down Alternative Pillow 2 Pack - Standard - White
Average customer rating
4.1
(486 Reviews)
Rating breakdown 486 reviews
5 Stars
297
4 Stars
55
3 Stars
61
2 Stars
45
1 Star
28
78%of customers recommend this product.
(
260 out of
335)
Customer Reviews for Tuft & Needle - Down Alternative Pillow 2 Pack - Standard - White
Posted by: Tguy
from New York
Gender:Male
Verified Purchase:Yes
Got fairly lumpy after a couple nights. I love their mattresses, but not these pillows
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, January 11, 2022
Hi there, thank you for taking the time to share your thoughts. We’re sorry to hear you’re not completely satisfied with your purchase. Quality is very important to our company and we'd love to hear from you directly, so we can explore potential solutions. Please reach out to us at support@tn.com or 877-842-2586 at your earliest convenience.
Written by a customer while visiting Tuft & Needle
Posted by: Karha
from Virginia
Gender:Female
Verified Purchase:Yes
These are great pillows. They have a good lift and they return to their size by themselves, or with slight fluffing. I bought them for my kids and they are very happy and comfortable. They have been using them for the past three weeks and they are holding up well thus far.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Dogma
Verified Purchase:Yes
Honestly I expected more from these pillows given the description. For me they really aren't much to rave about and similar to less expensive pillows I've purchased elsewhere. I was really hoping they would live up to the expectation and reviews.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, January 12, 2022
Hi there! We’re sorry to hear the pillows aren't weren't a perfect match. If you would like to reach out directly to our team at support@tn.com or 877-842-2586 we would be more than happy to help troubleshoot any comfort issues or help with a return within the trial.
Written by a customer while visiting Tuft & Needle
Posted by: Summer Talbott
Verified Purchase:Yes
Pillows are just OK. The outer jacket feels and sounds like plastic. You can hear the pillow when readjusting throughout the night. I like everything else about them, just not the casing of the pillow.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, January 13, 2022
Hi there, we appreciate you taking the time to write a review to share your experience with us. Our goal has always been to help others wake up better, so we’re sorry to hear you aren't loving the pillows If you decide you would like to move forward with a return or would like to troubleshoot any issues with your pillows please reach out to us directly at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Tarabird
from Oregon
Gender:Female
Verified Purchase:Yes
Like sleeping on a cloud!
Written by a customer while visiting Tuft & Needle
Posted by: P.J.
Verified Purchase:Yes
These pillows are perfect for this side-sleeper! They plump like new and feel wonderful. Thank you!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Philadelphia
Gender:Female
Verified Purchase:Yes
Have been sleeping like a baby! Pillows are wonderful, perfect amount of support.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: ChristieS
Verified Purchase:Yes
Great down alternative pillows
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle