Customer reviews from Tuft & Needle
Tuft & Needle - Down Alternative Pillow 2 Pack - Standard - White
Average customer rating
4.1
(486 Reviews)
Rating breakdown 486 reviews
5 Stars
297
4 Stars
55
3 Stars
61
2 Stars
45
1 Star
28
78%of customers recommend this product.
(
260 out of
335)
Customer Reviews for Tuft & Needle - Down Alternative Pillow 2 Pack - Standard - White
Customer Rating
3
Not for side sleepers
on September 23, 2021
Posted by: Holpillow
from Cincinnati, OH
Gender:Female
I purchased King down alternative pillow. I read some outside reviews that recommended this pillow for side sleepers. I'm small frame and I DO NOT RECOMMEND for side sleepers. This might work for back sleepers if you're small frame. Probably best for stomach sleepers. If you fluff it up, it helps, but it quickly dissipates. It is a little noisy as well. I think it's the cover. Otherwise, it's a nice pillow.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, September 23, 2021
Hi there, thank you for taking the time to share your thoughts. We’re sorry to hear you’re disappointed with your purchase. Like all of our products, these pillows come with a 100-night trial if you would like to return them. If you'd like to chat with the team directly regarding a return or to troubleshoot any comfort issues, please reach out to us at support@tn.com or 877-842-2586 at your earliest convenience.
Written by a customer while visiting Tuft & Needle
Posted by: SMalson
from Maryland
Gender:Female
Verified Purchase:Yes
I was surprised by these pillows. I have always used down and buying pillows off the internet is scary to say the least. I am happy to report that I love these pillows! I'm actually sleeping through the night most of the time now, which never happened before. pillows are personal but these were great for me. Their linen sheets and pillow cases are really high quality too and they are a great price.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Rae P.
Verified Purchase:Yes
These pillows are listed as good for back and side sleepers and I couldn’t disagree more. They are flat and extremely unsupportive. I’ve woken up with a sore neck because I’m a back sleeper and these pillows do lot cut it. Quality of the alternative down is just not worth the price tag.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, October 8, 2021
Hi there. We're sorry to hear the pillows weren't as comfortable as expected. We appreciate you taking the time to share feedback with us and will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle
Posted by: Alwacek
from MN
Gender:Female
Verified Purchase:Yes
So soft! Love it. Feels worth twice the price.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: CaliforniaMom
from California
Verified Purchase:Yes
My spouse loves the pillows. I found them too soft.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: MNarvaez
Verified Purchase:Yes
Amazing pillows
Written by a customer while visiting Tuft & Needle
Posted by: DavidD
from California
Gender:Male
Verified Purchase:Yes
The quality of construction is good. Unfortunately they're way too soft. To suggest they would be good for back or side sleepers isn't true.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, October 20, 2021
Hi there. We appreciate you taking the time to share feedback with us and will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle
Posted by: Cathy Z.
from Minneapolis MN
Gender:Female
Verified Purchase:Yes
I have tried so many different kinds of pillows over the years. I love my new pillows and plan on buying more for me and for Christmas gifts to my adult kids.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle