Customer reviews from Tuft & Needle
Tuft & Needle - Down Alternative Pillow 2 Pack - Standard - White
Average customer rating
4.1
(489 Reviews)
Rating breakdown 489 reviews
5 Stars
299
4 Stars
55
3 Stars
62
2 Stars
45
1 Star
28
78%of customers recommend this product.
(
260 out of
335)
Customer Reviews for Tuft & Needle - Down Alternative Pillow 2 Pack - Standard - White
Posted by: Cat mom
from St. Louis, Mo.
Gender:Female
Verified Purchase:Yes
These pillows have fluff on lockdown! Most flatten to a pancake within a week, but we’ve had ours a month and they are as full as a spring chicken. I dream about laying golden eggs all night.
Written by a customer while visiting Tuft & Needle
Posted by: BCoop
from AR
Gender:Male
Verified Purchase:Yes
So comfy
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Em G.
Gender:Female
Verified Purchase:Yes
While you can tell the pillow is good quality and very soft, it doesn’t squish down like you’d expect. It is too fluffy/tall for someone to sleep on. I’ve tried sleeping in multiple positions!
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 15, 2021
Hi there! Thank you for your review. We're sorry to hear the Down Alt Pillows were not what you expected but appreciate you taking time to share your thoughts. If you would like to return or exchange the pillows, or have any other questions or concerns, feel free to reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: RandomName
from California
Gender:Female
Verified Purchase:Yes
Great pillow for the price point, very comfortable, doesn't compress overnight. 4 out of 5 because I have tried a few pillows I liked better, but I would definitely buy this again.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Montgomery
from Avondale, Az
Gender:Female
Verified Purchase:Yes
I can't say enough about how amazing these pillows are. I have told everybody I know that they need to purchase these. I love them, my head sinks into them and feels like a puffy cloud. I will definitely be purchasing more when I can!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jillian K
from Cape Cod, Massachusetts
Gender:Female
Verified Purchase:Yes
Gave as a gift and my daughter loves them! Super comfortable! Great quality.
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Bronx, NY
Gender:Female
Verified Purchase:Yes
They are very comfy. I love them. They’re better by down by far.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
1
No support
on January 8, 2021
Posted by: Taneshia
from Michigan
Gender:Female
I bought the original T&N foam mattress specifically because of the poor reviews of it being too firm and there was a special where the pillows were added free. The pillows collapse down to nearly flat. I tried sleeping on my side, front, and back. I tried folding the pillow in half and that was too much support. Each time I woke up with body aches until I returned the pillows. Gonna try the foam ones.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 22, 2021
Hi there. Thank you for your review. We're sorry to hear the pillows did not work out for you and will share your feedback with our Product and Quality Assurance teams. If you need our help moving forward, feel free to reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle