Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, August 8, 2022
Hi there! Thank you for taking the time to provide your feedback. We're sorry to hear that the pillows are not providing enough support for you. If you would like to return or exchange within the 100-night trial, please reach out to our team at 877-842-2586 or support@tn.com and we'd be glad to help.
Written by a customer while visiting Tuft & Needle
I was initially hesitant. You see the sell of all pillow types. Firm, medium, down, etc. But we are so glad we made this purchase. Buying more in the future because these pillows were just right.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Pillow love
on May 26, 2023
Posted by: Beth16
from Homewood , IL
Gender:Female
I bought my down alternative pillows approximately 6 weeks ago. At first I thought they were a little pricey. To my surprise they were well worth the price. The pillows are soft and keep there shape. I never wake with a neck cramp or headache. They are made with quality materials. They are the best pillows I have ever owned. Well worth the investment for a great night sleep.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Best mattress ever
on March 24, 2025
Posted by: Cynthia S
I’m sleeping much better since I got my new mattress!
Written by a customer while visiting Tuft & Needle
Very nice pillows. Soft and easy to conform to your head. Perfect if you want a little support, a natural alignment with rest of small body. Husband, who is bigger, didn’t think they offered him much support/loft. Side sleeper.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle