Customer reviews from Tuft & Needle
Tuft & Needle - Down Alternative Pillow 2 Pack - Standard - White
Average customer rating
4.1
(481 Reviews)
Rating breakdown 481 reviews
5 Stars
293
4 Stars
55
3 Stars
60
2 Stars
45
1 Star
28
77%of customers recommend this product.
(
258 out of
333)
Customer Reviews for Tuft & Needle - Down Alternative Pillow 2 Pack - Standard - White
Posted by: Meggies
from Texas
Gender:Female
Verified Purchase:Yes
My pillows were flast after one month.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, August 8, 2022
Hi there! Thank you for taking the time to provide your feedback. We're sorry to hear that the pillows are not providing enough support for you. If you would like to return or exchange within the 100-night trial, please reach out to our team at 877-842-2586 or support@tn.com and we'd be glad to help.
Written by a customer while visiting Tuft & Needle
Posted by: TMNYC
from New York, NY
Gender:Female
Verified Purchase:Yes
These pillows are soft yet firm. They are perfect for both both sleeping and lounging. I should have bought them sooner.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: MoniStef
from Mesquite TX
Gender:Female
Verified Purchase:Yes
I was initially hesitant. You see the sell of all pillow types. Firm, medium, down, etc. But we are so glad we made this purchase. Buying more in the future because these pillows were just right.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Pillow love
on May 26, 2023
Posted by: Beth16
from Homewood , IL
Gender:Female
I bought my down alternative pillows approximately 6 weeks ago. At first I thought they were a little pricey. To my surprise they were well worth the price. The pillows are soft and keep there shape. I never wake with a neck cramp or headache. They are made with quality materials. They are the best pillows I have ever owned. Well worth the investment for a great night sleep.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: DiaM
Gender:Female
Verified Purchase:Yes
Very nice pillows. Soft and easy to conform to your head. Perfect if you want a little support, a natural alignment with rest of small body. Husband, who is bigger, didn’t think they offered him much support/loft. Side sleeper.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: AMTaylor
Verified Purchase:Yes
It is so comfy whether I sleep on my side or my stomach. Love, love it!
Written by a customer while visiting Tuft & Needle
Posted by: Carol g
from New York
Gender:Female
Verified Purchase:Yes
Very comfortable. Got them due to their high ratings in good house keeping and not disappointed!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Cristal R
from Jersey city NJ
Gender:Female
Verified Purchase:Yes
They’re good but too soft if you need support or have neck pain. I thought it’d help but it didn’t much. I solved the issue by putting a think pillow under it. Otherwise my head would sink in too much and not level with my body. Does keep its shape though.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, July 7, 2020
Hi there. Thanks for your review. We are sorry to hear the pillows feel too soft for you and will share your feedback with our product team. If you have any questions or concerns moving forward, please don't hesitate to reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle