Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, October 29, 2019
Hi there, thank you for taking time to leave us a review. We'll make sure to share your feedback with our product team. If you need help with anything moving forward, please don't hesitate to reach out to us at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
This pillow felt right in the store, but when I used it all night it was too high and I had a stiff neck. The return was the most pleasant, easiest experience imaginable.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, November 18, 2019
Hi there, thank you for taking time to leave a review. We're sorry to hear the pillow was not a good fit but appreciate your feedback about your overall experience. If we can help with anything else, please don't hesitate to reach out!
Written by a customer while visiting Tuft & Needle