Customer reviews from Tuft & Needle
Tuft & Needle - Down Alternative Pillow 2 Pack - Standard - White
Average customer rating
4.1
(486 Reviews)
Rating breakdown 486 reviews
5 Stars
297
4 Stars
55
3 Stars
61
2 Stars
45
1 Star
28
78%of customers recommend this product.
(
260 out of
335)
Customer Reviews for Tuft & Needle - Down Alternative Pillow 2 Pack - Standard - White
Posted by: Eborg
from Bangor, Pa
Gender:Female
Verified Purchase:Yes
Does not stay firm for long. I have more issues with my neck now with this pillow cause it is not firm enough to support.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 26, 2021
Hi there. Thank you for taking time to share candid feedback about your experience. We're sorry to hear the pillow has not been supportive enough for you and will pass your comments along to our Product and Quality team. If we can help with anything moving forward, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: BrigKHow
from Omaha
Gender:Female
Verified Purchase:Yes
These are OK. They are very full and because of that neither my husband or I could actually use them under our heads when we were sleeping, without neck pain the next morning. I put them in our shams that we take off at night and use them only to prop me up when I’m reading etc. They seem to hold their shape really well and serve that purpose
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 11, 2021
Hi there. We appreciate you taking the time to share feedback with us and will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle
Posted by: Json
from ND
Gender:Female
Verified Purchase:Yes
Do not hold form
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 10, 2021
Hi there, thank you for taking the time to share your thoughts about our pillows. We’re sorry to hear you’re disappointed with your purchase. Quality is very important to our company and we'd love to hear from you directly, so we can explore potential solutions. Please reach out to us at support@tn.com or 877-842-2586 at your earliest convenience.
Written by a customer while visiting Tuft & Needle
Posted by: Cristina M
from Pittsburgh, PA
Gender:Female
Verified Purchase:Yes
Love this pillow! I am a side sleeper and had trouble finding a pillow that didnt go flat after several weeks. This pillow can still be molded to support my neck and goes back to fluffy when I am not using. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Katherine H
from Gainesville, FL
Gender:Female
Verified Purchase:Yes
Super comfy! Keeps its shapes great!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Elll
Verified Purchase:Yes
User says they are keeping shape well and very comfortable.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Light sleeper
from Kansas
Gender:Male
Verified Purchase:Yes
Great pillow!!! Been sleeping fantastic with it!!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Goodlettsville, TN
Gender:Female
Verified Purchase:Yes
This pillow is the best pillow I have ever slept on. It just soft enough yet keeps its shape. I use to sleep with 2-3 pillows and now I only use the one.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle