Customer reviews from napoleon.com
Napoleon - Rogue SE 625 Natural Gas Grill - Stainless Steel
Average customer rating
4.6
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
21
4 Stars
4
3 Stars
2
2 Stars
1
1 Star
0
Customer Reviews for Napoleon - Rogue SE 625 Natural Gas Grill - Stainless Steel
Customer Rating
2
Can't get replacement parts
on July 18, 2024
Posted by: Mike25
I bought this grill several years ago and needed to replace some parts. Replacement parts are hard to find and when you do find them, it takes 3 to months to get them. Nice grill, but its no good if you can'tget parts to replace and maintain it
Response from napoleon.comBy Liane Team Napoleon, September 30, 2024
Hi Mike, Apologies for the delayed response. Thank you for sharing your review. We regret that the product did not meet your expectations. Your feedback is valuable and will assist us in enhancing our products. Our part replacements can be ordered directly from our Customer Support team. Thanks Please visit our website for support. https://www.napoleon.com/en/ca/barbecues/support
Written by a customer while visiting napoleon.com
Posted by: Marchalot
Verified Purchase:Yes
Great BBQ. Heat distribution is so much better than my previous BBQ.
Written by a customer while visiting napoleon.com
Posted by: Tom and Brenda
Verified Purchase:Yes
Solid construction..In its limited use so far I've been really Happy with it's functionality and cooking results...
Written by a customer while visiting napoleon.com
Posted by: Pauly
Verified Purchase:Yes
Great grill. Great price. Feels well built. Have cooked on this multiple times since purchase. Also bought stainless griddle insert. Napoleon name lives up to it’s reputation.
Written by a customer while visiting napoleon.com