Customer reviews from napoleon.com
Napoleon - Rogue SE 625 Natural Gas Grill - Stainless Steel
Average customer rating
4.6
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
20
4 Stars
4
3 Stars
2
2 Stars
1
1 Star
0
Customer Reviews for Napoleon - Rogue SE 625 Natural Gas Grill - Stainless Steel
Posted by: BbqJordan
from Rancho Cucamonga Ca
Verified Purchase:Yes
I really like the build quality and every aspect of the grill. The assembly instructions (pictures) aided in me assembling the grill. I am happy with every aspect of this grill. I just wish it came with more of a leveling capability for the cart. The side burner is amazing, and I have grilled on it about 7 times already without flare up issues or any issues that I used to have in the past with other grills.
Written by a customer while visiting napoleon.com
Posted by: S.D.S.
from Virginia
Verified Purchase:Yes
Excellent Grill, amazing for a family of 4! Really enjoy the Infrared Side burner.
Written by a customer while visiting napoleon.com
Posted by: Anonymous
from Carlisle, Ontario
Verified Purchase:Yes
Fantastic and Easy to clean BBQ, large enough for larger gatherings and very good temputure control.
Written by a customer while visiting napoleon.com
Posted by: MGDS
Verified Purchase:Yes
I do wish the grills were not in a wavy pattern. Everything else is great!
Written by a customer while visiting napoleon.com
Posted by: It’s a great product in f
Verified Purchase:Yes
I’ve been Napoleon products since 2001 and I like that’s why I keep on buying when ever I need it from NAPOLEON
Written by a customer while visiting napoleon.com
Posted by: GRAHAM ALEXANDER
Verified Purchase:Yes
Sturdy and Well built design.
Just had to close the rear with mesh to prevent critters from entering during the wither months.
Just had to close the rear with mesh to prevent critters from entering during the wither months.
Written by a customer while visiting napoleon.com
Posted by: Chris Pie
Verified Purchase:Yes
So far it’s a great product, however does not include cover which is a little ridiculous that you it’s not included considering the price
Written by a customer while visiting napoleon.com
Customer Rating
2
Can't get replacement parts
on July 18, 2024
Posted by: Mike25
I bought this grill several years ago and needed to replace some parts. Replacement parts are hard to find and when you do find them, it takes 3 to months to get them. Nice grill, but its no good if you can'tget parts to replace and maintain it
Response from napoleon.comBy Liane Team Napoleon, September 30, 2024
Hi Mike, Apologies for the delayed response. Thank you for sharing your review. We regret that the product did not meet your expectations. Your feedback is valuable and will assist us in enhancing our products. Our part replacements can be ordered directly from our Customer Support team. Thanks Please visit our website for support. https://www.napoleon.com/en/ca/barbecues/support
Written by a customer while visiting napoleon.com