Customer reviews from napoleon.com
Napoleon - TravelQ 285X Portable Propane Gas Grill with Cart - Blue
Average customer rating
4.2
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
41
4 Stars
12
3 Stars
5
2 Stars
1
1 Star
7
80%of customers recommend this product.
(
4 out of
5)
Customer Reviews for Napoleon - TravelQ 285X Portable Propane Gas Grill with Cart - Blue
Customer Rating
4
Great BBQ for condo
on May 31, 2023
Posted by: Carol T
from Barrie, Ont
Bought last May, great for a condo balcony, only down side, cannot turn down heat to low. Gets too hot cook8ng burgers/ribs. Still love the q for quick heat up, cooking capacity & small foot 0rint.
Written by a customer while visiting napoleon.com
Customer Rating
5
Great portable BBQ
on June 6, 2023
Posted by: Tom67
from Regina Sask
[This review was collected as part of a promotion.] Used it camping for the first time last week. Good even heat across the grill and it's portability makes this unit a real winner.
Written by a customer while visiting napoleon.com
Customer Rating
5
Nice portable bbq
on August 7, 2023
Posted by: LoonLake294
from Nova Scotia
[This review was collected as part of a promotion.] I bought this a few weeks ago and is a great little bbq.
Written by a customer while visiting napoleon.com
Posted by: Peyman
from Burnaby, BC
Verified Purchase:Yes
The grill doesn't get hot, I did reset regulator, checked all connections for any possible gas leak, and even changed the propane tank with a new one, but it still has the problem! I claimed for the guarantee but no one answered me! I'm extremely disappointed from my purchase 😞
Response from napoleon.comBy The Napoleon Team, CS, August 28, 2023
Thank you for reaching out and providing us with feedback on the TQ285X-BL. We apologize you are disappointed thus far with your experience. We were able to locate your case in our system and it looks like there was an order placed for a new regulator for you on August 24th, however the email bounced back and was never delivered to you, and unfortunately the agent did not notice. We apologize for this. Rest assured, an order was placed. We have reached out to that agent to follow up with you regarding this. Thank you for your continued patience.
Written by a customer while visiting napoleon.com
Posted by: Real Vandal
from Bécancour Qc
Verified Purchase:Yes
Petit en grandeur mais cuit comme un gros, bonne chaleur et peu d'entretien
Written by a customer while visiting napoleon.com
Posted by: Mc Robillard
from Quebec
Verified Purchase:Yes
J’adore, il est efficace, peut contenir suffisamment pour 4 personnes. Chaleur constante.
Written by a customer while visiting napoleon.com
Posted by: THaston66
from Oklahoma
Verified Purchase:Yes
Great little grill. I’ve used several times since purchasing, with great results. So far, the only issue I’ve had is the flames blowing out with just a little breeze. If anyone has a suggestion on how to alleviate this issue, I would appreciate it. Although the flame on high seems to be very small and weak, it does heat up to high temperature quickly.
Written by a customer while visiting napoleon.com
Customer Rating
5
Good for outdoor adventures
on January 3, 2024
Posted by: IvanB
This is my first grill and I like it. I have enough heat to cook my food. If I compare it to the main competitor, I wish that the handle could be foldable to fit the width of my trunk. It fits the width only without wheels, so I lose some space a bit. But it has 2 burners and it's a huge win.
Written by a customer while visiting napoleon.com