Customer reviews from napoleon.com
Napoleon - TravelQ 285X Portable Propane Gas Grill with Cart - Blue
Average customer rating
4.2
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
41
4 Stars
12
3 Stars
5
2 Stars
1
1 Star
7
80%of customers recommend this product.
(
4 out of
5)
Customer Reviews for Napoleon - TravelQ 285X Portable Propane Gas Grill with Cart - Blue
Customer Rating
3
Unstable
on March 13, 2021
Posted by: Broker
from Ottawa, Ontario
Gender:Male
I love this bbq, but I had a terrible experience last evening.
It was like spring in Ottawa, this week, so I took the bbq out of the garage, cleaned it all up and seasoned the grilles , ready to bbq.
I set it up on my back deck and last night we had some strong winds, that knock it sideways onto the front part of the bbq and broke both the top and bottom handles.
Had it been stable, this would not have happened. It’s not like we had a tornado or anything. I have had this bbq for a year now and never had this issue.
It was like spring in Ottawa, this week, so I took the bbq out of the garage, cleaned it all up and seasoned the grilles , ready to bbq.
I set it up on my back deck and last night we had some strong winds, that knock it sideways onto the front part of the bbq and broke both the top and bottom handles.
Had it been stable, this would not have happened. It’s not like we had a tornado or anything. I have had this bbq for a year now and never had this issue.
Response from napoleon.comBy Team Napoleon, Customer Solutions, March 16, 2021
Thank you for you feedback, we are sorry to hear of the experience you have had. Please contact our Customer Experience Department to speak with one of our grill associates regarding your concern. We can be reached by calling 1-866-820-8686 or via email at grills@napoleon.com.
Written by a customer while visiting napoleon.com
Posted by: Ken G
Gender:Male
Verified Purchase:Yes
Really enjoy the 2-burner system, but the lowest temperature available is about 400 degrees, not bad but could be a little lower. Cooks very evenly for a ring shaped burner. The griddle is a must! Lid dents and scratches quite easily.
Written by a customer while visiting napoleon.com
Posted by: T.C.
from Vernon, BC
Gender:Male
Verified Purchase:Yes
Great little BBQ so far, only used 5 times but has performed exceptionally well. Easy to assemble. Easy to transport.
Written by a customer while visiting napoleon.com
Posted by: Diane
from New Brunswick
Gender:Female
Verified Purchase:Yes
Only used this barbecue for a short time as we just purchased it. So far so good.
Written by a customer while visiting napoleon.com
Posted by: Greg Goatus
from Little Britain, Ontario
Gender:Male
Verified Purchase:Yes
A great grill with enough capacity for roasting a whole chicken, lots of room for multiple burgers, sausages. The only thing I don’t like about it is how you have to lock the cart in the upright position, it’s a weird procedure to say the least and I have scraped my legs more than once already.
Written by a customer while visiting napoleon.com
Posted by: The Canadian
from Prescott
Gender:Male
Verified Purchase:Yes
Great bbq. Well built & Sturdy. Good heat & heat control. Lots of room on side shelves. Good to know it's not going to rust away like some other brands. Does not like high winds, can blow out flames when not on high.
Written by a customer while visiting napoleon.com
Customer Rating
4
TQ285X RD 1 B
on January 30, 2023
Posted by: Beth
from Calgary
[This review was collected as part of a promotion.] Excellent bbq for camping
Folds up for travel storage!!
Folds up for travel storage!!
Written by a customer while visiting napoleon.com
Posted by: Mc Robillard
from Joliette
Verified Purchase:Yes
Bien heureuse de mon achat, il fonctionne très bien. Je l’utilise à la maison au lieu du gros et je l’adore
Written by a customer while visiting napoleon.com