Customer reviews from greenworkstools.com
Greenworks - 80 Volt 42" CrossoverZ Electric Zero Turn Riding Lawn Mower (6 4Ah Batteries and 3 Dual Port Turbo Chargers Included) - Green
Average customer rating
4.5
(167 Reviews)
Rating breakdown 167 reviews
5 Stars
128
4 Stars
22
3 Stars
4
2 Stars
4
1 Star
9
93%of customers recommend this product.
(
131 out of
141)
Customer Reviews for Greenworks - 80 Volt 42" CrossoverZ Electric Zero Turn Riding Lawn Mower (6 4Ah Batteries and 3 Dual Port Turbo Chargers Included) - Green
Customer Rating
5
Whoa! LOVE IT!!!
on April 30, 2022
Posted by: Gmoney
from Wichita, Kansas
Gender:Male
My GREENWORKS ZTR was delivered today. The ONLY complaint was getting it off the packing frame. That was a horrible experience that resulted in unnecessary damage. That part needs to be re-evaluated!
After that, it did everything I needed and then some. The yard that used to take four hours to push was totally done in 20 minutes. Holy crap! The power and speed is phenomenal. And, it is extremely quiet in comparison to all the neighbors' mowers. ;)
I also love the idea that I can haul stuff around the yard, throw a snow blade on it, and light up what I'm mowing when it should be too dark to mow. Oh, and the fact that I'll never have to carry a can of gasoline in a vehicle again (or, even have to make a run to the convenience store for gas, mid-mow) is fantastic as well. Definitely a happy camper here! Buy it. You won't regret it!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Robin Z
from Northern Michigan
Gender:Female
Verified Purchase:Yes
So easy to mow my 1 acre yard. No messing with gasoline, carburetors, spark plugs, oil, etc.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Love this mower
on May 15, 2024
Posted by: Reggie64
from Oklahoma
Gender:Female
[This review was collected as part of a promotion.] Starting season 2 with this mower. I mow appx 3 acres. I have 762 hours logged. It takes me about 3 hours to mow the entire acreage. I use 3 batteries at a time, and charge 3 batteries. This way, I always have battery power. When I used 6 batteries, I had to stop to recharge before I was finished. I have a spare set of blades that I keep sharpened. Changed them once last summer after hitting a few ticks. Will change them at least once this year. Love that I can wear my regular headphones while blades are engaged. I pull a heavy duty utility cart when doing yard work. Use the little storage area in the back when picking up trash and road debris while mowing as well as twigs and branches. We have other Green Works tools and are looking to add even more
Written by a customer while visiting greenworkstools.com
Posted by: JLBell
Verified Purchase:Yes
The only complaint i have was getting the mower to register on the app, not sure if it was that had to wait for mower to fully wake up or that the serial number is case sensitive or if bu open support ticket cleared something so that next try it finally registered
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Garrett P
from Atlanta
Gender:Male
Verified Purchase:Yes
Good look finding replacement blades. Even the parts department can’t figure out the part number for the blades. Don’t hit anything, will probably be a few years before you can find replacement blades.
Response from greenworkstools.comBy Greenworks, Customer Care, July 25, 2022
Hello Garrett P
Thank you for taking the time to voice your concern.
The part number for the blade is R0203256-00. To purchase, please Greenworks Pro toll-free helpline at 1-855-345-3934.
In the meantime, the blades may be sharpened! Touch-up sharpening can be done with a file. Check the blades for balance following grinding. A commercial balancing tool is available through most
hardware supply stores, or balancing can be done by placing the blade on an inverted line punch or 1/2" bolt. The blade should not lean or tilt. While spinning the blade slowly, it should not wobble. If the blade is out of balance, tune it up before reinstalling. Lay the blade on a flat surface and check for distortion. Replace any distorted blade.
You may also take this to a qualified technician to complete this task.
Hope this helps!
Thank you for taking the time to voice your concern.
The part number for the blade is R0203256-00. To purchase, please Greenworks Pro toll-free helpline at 1-855-345-3934.
In the meantime, the blades may be sharpened! Touch-up sharpening can be done with a file. Check the blades for balance following grinding. A commercial balancing tool is available through most
hardware supply stores, or balancing can be done by placing the blade on an inverted line punch or 1/2" bolt. The blade should not lean or tilt. While spinning the blade slowly, it should not wobble. If the blade is out of balance, tune it up before reinstalling. Lay the blade on a flat surface and check for distortion. Replace any distorted blade.
You may also take this to a qualified technician to complete this task.
Hope this helps!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Be Aware: Stated "Expert Setup" Not Provided
on July 12, 2023
Posted by: JStan
from NC
Gender:Male
Be Aware: Stated "Expert Setup" is not Provided. See attached screen shot. A pallet is delivered by FedEx, but GreenWorks does not actually provide Expert Setup of the hardware. You will need to build the unit yourself. This is un-ethical marketing.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 14, 2023
Dear JStan,
Thank you for taking the time to voice your concerns! We are sorry if it seems the information was hidden or that you may have been confusion by the description while purchasing the lawn mower. This is not our intention. Greenworks CRT/CRZ units do not arrive fully assembled. Greenworks does offer the "White Glove" service at an extra cost and must be purchased at time of ordering the unit.
White Glove Service provides the follow:
Delivery to customer's driveway or garage (not stairs).
Preassembled (unpack, debris removal, and assembly in hub).
Estimated delivery time: 3-6 business days (rural areas may take longer).
Drop off time: 30mins.
It's worth noting assembly is quite simple and can take up to 120 minutes to complete. Here are a few YouTube videos for reference.
https://www.youtube.com/watch?v=D3k3g8QkcO4
https://www.youtube.com/watch?v=7SaGdNlX8WI
Please know, if you need further support or have any questions, do not hesitate to connect with us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at Greenworks Pro toll-free helpline at 1-855-345-3934.
We are here to help.
Thank you for taking the time to voice your concerns! We are sorry if it seems the information was hidden or that you may have been confusion by the description while purchasing the lawn mower. This is not our intention. Greenworks CRT/CRZ units do not arrive fully assembled. Greenworks does offer the "White Glove" service at an extra cost and must be purchased at time of ordering the unit.
White Glove Service provides the follow:
Delivery to customer's driveway or garage (not stairs).
Preassembled (unpack, debris removal, and assembly in hub).
Estimated delivery time: 3-6 business days (rural areas may take longer).
Drop off time: 30mins.
It's worth noting assembly is quite simple and can take up to 120 minutes to complete. Here are a few YouTube videos for reference.
https://www.youtube.com/watch?v=D3k3g8QkcO4
https://www.youtube.com/watch?v=7SaGdNlX8WI
Please know, if you need further support or have any questions, do not hesitate to connect with us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at Greenworks Pro toll-free helpline at 1-855-345-3934.
We are here to help.
Written by a customer while visiting greenworkstools.com
Posted by: Jbiv
from Oregon
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Handles great, very fast, but most important cuts every blade! It has cut my mow time by two thirds.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great mower
on October 29, 2023
Posted by: Bob W.
from Orlando FL.
Gender:Male
I can’t say enough good things about this mower. I hate to do yard work but using this mower makes it fun,it’s a pleasure to use. I have had it a couple months now and I love it. You can use it without hearing protection it’s so quiet. I had a cub cadet 42” hydrostatic drive before and I don’t know if it’s the blade design or the blade speed but it cuts so much better then the Cub Cadet. This is a great product. I hope to get many years of use from this mower. Thanks Greenworks 👍👍👍
Pros: Convenient, Easy to Use, Quiet, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com