Definitely enjoyed the mower! Very quiet comparing to the gas one my neighbor owns, and the battery had 70% left after I'm done with my yard, so very satisfied. There was an unfortunate delivery incident but support was very helpful getting it resolved.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Nice Mower!
on December 28, 2022
Posted by: NH Electric Mowing
from Bedford, NH
Bought this mower for large lawn in NH. This is the first season and it did great. The bagger works well for picking up leaves. The mower has nice cutting power although not quite the same as the 24 HP gas engine. Batteries have great life I can get 2 mows out of them for a 1.2 acre lot. Hopefully in the future Greenworks establishes a larger parts network and has youtube or a better manual to allow for some of the maintenance to be done by the owners.
Pros: Convenient, Easy to Use, Quiet, Effective
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, January 10, 2023
Hello NH Electric Mowing,
Thank you for choosing Greenworks Tools for your lawn care need! Our Designers and Product Developers will occasionally read these review, so we really appreciate it when customers tell us what they think and share their experience with us. We now have two stage videos uploaded on our Greenworks Youtube channel, to view follow the link HERE: https://www.youtube.com/watch?v=a1mWsFFU8sQ&list=PLlLcNiMNCMn-1Uyg8yRSwmExr0kgNdIix If ever you have specific questions or concerns about one of our products, please feel free to contact our Customer Experience department at 1-888-909-6757 (1-888-90WORKS) or start a live chat. We look forward to your follow post, please keep us updated!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Mower
on February 26, 2023
Posted by: Bjwoo
from Massachusetts
Gender:Male
This is a great mower. Plenty of power. I can get 2 mows in between charges. My yards about 1/2 an acre and hilly. The the blades not engaged it flys around like a go cart. Very happy with the purchase.
Pros: Easy to Use, Quiet, Effective, Powerful
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, February 27, 2023
Hello Bjwoo,
We are glad to hear you are enjoying the product! If it ends up that you are having an issue with the lawn mower, please contact Greenworks Pro toll-free helpline at 1-855-345-3934, and we would be happy to assist you further in remedying an issues. Thank you for your feedback!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Quiet, smooth and plenty of power.
on June 8, 2023
Posted by: cjcovella
from Leo, IN
Gender:Male
Have used the mower about 5 times. I mow about 10,000 sq ft of grass. Very nice not to have to mess with fuel and oil, not to mention belts and filters in the future. Still experimenting with the battery charge process, I'm attempting to never charge to 100% nor to discharge to 0%. So I have to estimate approximate charge time after mowing (so far about 10 minutes charging). Mowing for about 30 minutes uses about 55-60% of the battery charge ( [6] 4ah batteries in mower at a time). Having to hold the button down to mow in reverse is getting more natural, at first not so much. Hoping they come up with a snow plow attachment for the front would be super convenient for light or moderate snow. I can highly recommend the mower.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Quite
on March 18, 2024
Posted by: Green useless
The 42” riding mower has truly disappointed me with shutting down continuously; support is minimal at most; replacement parts took a few weeks causing more headaches than when I first needed to mow. Error codes overheating or other codes caused issues in cold weather alike. Waiting in 40 degrees now for this thing to start so I’m gripping on the review page!
Response from greenworkstools.comBy Greenworks, March 19, 2024
Dear valued Greenworks Customer,
Thank you for your review. We are very sorry to hear that you are having negative feelings toward our customer service team. We see that you have been in contact, and Greenworks Customer Experience team are doing their best to work towards a solution. We thank you for your patience and understanding as we work to improve this experience for you.
Written by a customer while visiting greenworkstools.com
[This review was collected as part of a promotion.] Instruction pamphlet has some things incorrect as on mower. Great so far. Have only used once. Charges fast which is great.
Pros: Cost-Saver, Easy to Use, Environmentally Safe, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com