Customer reviews from greenworkstools.com
Greenworks - 80 Volt 42" CrossoverT Electric Riding Lawn Mower (6 4Ah Batteries and 3 Dual Port Turbo Chargers Included) - Green
Average customer rating
4.6
(182 Reviews)
Rating breakdown 182 reviews
5 Stars
128
4 Stars
40
3 Stars
8
2 Stars
3
1 Star
3
95%of customers recommend this product.
(
144 out of
151)
Customer Reviews for Greenworks - 80 Volt 42" CrossoverT Electric Riding Lawn Mower (6 4Ah Batteries and 3 Dual Port Turbo Chargers Included) - Green
Customer Rating
4
on June 18, 2024
Posted by: Ben from Sagle
from North Idaho
Gender:Male
In general I am very satisfied with the machine. It cuts on a par with the gas machine previously used. It is also useful as utility vehicle to transport tools and such around the property or to visit nearby neighbors. Together with battery chainsaw and string trimmer I can throw away the gas cans. With a light weight front end it is easier to maneuver than the gas unit and also seems to handle rough terrain better. I mow a yard, orchard and some field. None of these are manicured. I don't measure the acreage cut but a battery charge lasts just over 1.5 hours with 4 AH batteries.
The mower came with 2 discovered defects. 1: The cooling fan on 1 charger does not shut off until the battery is removed. 2: The parking brake will not set. It probably just needs some adjustment which leads to perhaps my biggest problem which is the owner's manual.
A machine as expensive as this deserves a comprehensive and clear manual covering operation and routine maintenance and adjustments. An owner's manual should be clear, correct and comprehensive. The provided manual is not. It would also be useful to have a parts list with exploded views.
The control panel is in an awkward position and not easy to reach while in operation.
There needs to be an option to operate blades in reverse without undertaking a frustrating sequence of operations.
An onboard charger would be of considerable convenience even if it were a slow charger. Many will find removing and replacing the batteries is not a trivial job.
The mower came with 2 discovered defects. 1: The cooling fan on 1 charger does not shut off until the battery is removed. 2: The parking brake will not set. It probably just needs some adjustment which leads to perhaps my biggest problem which is the owner's manual.
A machine as expensive as this deserves a comprehensive and clear manual covering operation and routine maintenance and adjustments. An owner's manual should be clear, correct and comprehensive. The provided manual is not. It would also be useful to have a parts list with exploded views.
The control panel is in an awkward position and not easy to reach while in operation.
There needs to be an option to operate blades in reverse without undertaking a frustrating sequence of operations.
An onboard charger would be of considerable convenience even if it were a slow charger. Many will find removing and replacing the batteries is not a trivial job.
Pros: Easy to Use, Quiet, Environmentally Safe, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Thrilled with feature
on June 19, 2024
Posted by: Bobbie13
from Ironwood, MI
Gender:Female
[This review was collected as part of a promotion.] Purchased 5/24/24 and am very happy with the performance and find it very easy to use. I will definitely recommend to others.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Needed work up on arrival
on June 20, 2024
Posted by: Grandma chicken
from NE Indiana
Gender:Female
Arrived in good condition but had trouble with the parking brake. The right brake cable was not hooked up correctly so we had to fix that. And then the parking brake was so tight it wouldn't work. My husband spent quite awhile adjusting the brake so it would work. Kind of disappointing in Greenworks quality control
Pros: Convenient, Quiet, Environmentally Safe
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, June 21, 2024
Hello Grandma chicken.
We appreciate your honest feedback and we are sorry to hear of the problems you experienced. We would like the opportunity to speak to you and appropriately address your concerns with one of our product specialists, please when you are with the unit give us a call on Greenworks Pro toll-free helpline at 1-855-345-3934. We are more than happy to see how we can help improve your experience.
We appreciate your honest feedback and we are sorry to hear of the problems you experienced. We would like the opportunity to speak to you and appropriately address your concerns with one of our product specialists, please when you are with the unit give us a call on Greenworks Pro toll-free helpline at 1-855-345-3934. We are more than happy to see how we can help improve your experience.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Wonderful Mower
on June 20, 2024
Posted by: Pat24
from South Carolina
Gender:Female
[This review was collected as part of a promotion.] We purchased this little rider this month, received on Wednesday and had the first go on our yard today. I am very pleased with the ease of driving this mower. Still learning but so far this mower performs better than expected. The only issue is figuring out how to adjust for mulching as I thought the lever was in the correct position but there was a whole lot of grass inside the area in back. Next purchase will be the bagger attachment.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Cuts Down Mowing Time Drastically!
on June 22, 2024
Posted by: Good at Heart 3
from Indiana
Gender:Male
[This review was collected as part of a promotion.] Good ride on mower overall. The CRZ428 mower took me some time to get use to the speed forward but I am more comfortable now that I have practiced a few times. I highly recommend this for all my neighbors having relatively flat yards to mow.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Lawn Bag Attachment Problem
on June 23, 2024
Posted by: acowgirluno
from Ca.
Gender:Female
I bought this riding crossover mower. One of the features is the lawn catcher bags that attaches to the back to hold the lawn clippings. I make sure the lawn is dry but the clippings get get stuck in the tube. I've tried different speeds and they still get stuck. I end up disconnecting the tube and pulling them out by hand. What an I doing wrong???Other than that I have no complaints.
Pros: Cost-Saver, Easy to Use, Durable, Environmentally Safe, Powerful
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, June 24, 2024
Hello acowgirluno.
We are sorry to hear about your experience when using the bagger with the lawn mower. It sounds like you will need to contact us directly some further information would be required to be better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We can be reach by phone on Greenworks Pro toll-free helpline 1-855-345-3934 or start a Live chat on www.greenworkstools.com. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
We are sorry to hear about your experience when using the bagger with the lawn mower. It sounds like you will need to contact us directly some further information would be required to be better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We can be reach by phone on Greenworks Pro toll-free helpline 1-855-345-3934 or start a Live chat on www.greenworkstools.com. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Doing a great job, and easy to charge. Fits perfectly in our 8x10 shed.
on June 26, 2024
Posted by: GrammyinNH
from New Hampshire
Gender:Female
[This review was collected as part of a promotion.] I purchased this recently, was concerned about how to charge as I have to plug charger into outlet on porch. I place charge on lawn chair, park mower below porch 7 feet away from outlet and viola! When I'm done mowing (and it does a lovely job) I plug in for next time. Rain off and on has brought lots of grass, so when it's over 80 degrees, push mower stays in shed, and bedabing badaboom, I'm done with a little over a 1/4 acre of grass.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Well Made Mower, Does The Job & The Price Is Right
on June 28, 2024
Posted by: jzak4083
Gender:Male
[This review was collected as part of a promotion.] I'm having an issue with the side discharge chute constantly coming off during use. The right tip seems to be too close to the ground. Am I the only one having this issue? What is the fix? Also, I can't seem to figure out how to purchase the rear discharge attachment for this mower, can someone help with this?
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com