Customer reviews from greenworkstools.com
Greenworks - 80 Volt 42" CrossoverT Electric Riding Lawn Mower (6 4Ah Batteries and 3 Dual Port Turbo Chargers Included) - Green
Average customer rating
4.6
(174 Reviews)
Rating breakdown 174 reviews
5 Stars
123
4 Stars
37
3 Stars
8
2 Stars
3
1 Star
3
96%of customers recommend this product.
(
138 out of
144)
Customer Reviews for Greenworks - 80 Volt 42" CrossoverT Electric Riding Lawn Mower (6 4Ah Batteries and 3 Dual Port Turbo Chargers Included) - Green
Customer Rating
3
strong performance on slopes, engineering flaws
on August 25, 2023
Posted by: hillyacre
from New York
Gender:Male
I love the clean air and relatively quiet operation! I am impressed with how effectively the mower manages hilly terrain. I added chains to the rear wheels, and it doesn't hesitate on the steepest of our slopes. However, the motors running the cutting blades could benefit from more power. I use the mower to cut a 1 acre meadow with thick grass, and even on the highest setting, I have to proceed very slowly, with the blades occasionally getting bogged down (at this speed, I can cut half to three quarters of the acre on one charge). Assembly was straight forward, and operation is easy, as long as you remember to press break pedal when starting the mower. Plastic cover around the base of steering wheel was cracked during shipment and I am requesting a replacement.
Overall, this is a solid choice considering the scarcity of electric mower tractors (zero-turns are a nightmare on uneven, hilly terrain). The reason for removing two stars is due to several hardware and software engineering issues:
1. There is no easy way to remove the mowing deck. Electric wires are bolted to the deck with several clamps, making deck removal a complicated task. This means that cleaning the deck and sharpening the blades requires having a lift to get under the tractor.
2. There is a safety feature that stops the blades when in reverse. This makes maneuvering in tight turns really frustrating. The reverse blade button is useless unless you rig it to be pressed constantly.
3) As mentioned by others, the omission of a charging port that would simplify overnight charging is another annoyance.
Pros: Convenient, Quiet, Environmentally Safe, Effective
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, August 25, 2023
Hello hillyacre,
Thank you for your review. We are glad that you are enjoying the overall performance of this lawn mower and we greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. We see that you have been in contact with Greenworks customer experience team, and we are happy they were able to support you with this warranty claim. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We really appreciate you letting us know and apologize for your experience.
Thank you for choosing Greenworks!
Thank you for your review. We are glad that you are enjoying the overall performance of this lawn mower and we greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. We see that you have been in contact with Greenworks customer experience team, and we are happy they were able to support you with this warranty claim. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We really appreciate you letting us know and apologize for your experience.
Thank you for choosing Greenworks!
Written by a customer while visiting greenworkstools.com
Posted by: lewski19
Verified Purchase:Yes
[This review was collected as part of a promotion.] Still getting to know it, so cannot go more than 4 right now
Written by a customer while visiting greenworkstools.com
Posted by: Bob Hinely
from Sheridan, OR
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am really enjoying cutting the lawn again! I cut about 1.5 acres of grass and can get nearly all of it done with 6 batteries although 8 would be perfect. The machine is so quiet compared to the gas alternative and even after engaging the blades you can still listen to a podcast or ball game while mowing if you're using noise cancelling ear buds. The mower handles tall grass easily and the elimination of belts with direct power to the blades is a game changer. I'm not fond of the bagging attachment receptacles however. They're a mesh bag as opposed to rigid plastic and are somewhat harder to dump. That's the only fault I've found so far.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Kim H
from Western North Carolina
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Would be perfect with better charge life.
I was able to mow 1/5 acre on my first charge.
Love the mower otherwise, fun ride with good turning radius. The rapid charger is quick. I feel if the mower came with 4 of the 8ah batteries the mowing time would be much closer to my expectations.
I was able to mow 1/5 acre on my first charge.
Love the mower otherwise, fun ride with good turning radius. The rapid charger is quick. I feel if the mower came with 4 of the 8ah batteries the mowing time would be much closer to my expectations.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
on June 18, 2024
Posted by: Ben from Sagle
from North Idaho
Gender:Male
In general I am very satisfied with the machine. It cuts on a par with the gas machine previously used. It is also useful as utility vehicle to transport tools and such around the property or to visit nearby neighbors. Together with battery chainsaw and string trimmer I can throw away the gas cans. With a light weight front end it is easier to maneuver than the gas unit and also seems to handle rough terrain better. I mow a yard, orchard and some field. None of these are manicured. I don't measure the acreage cut but a battery charge lasts just over 1.5 hours with 4 AH batteries.
The mower came with 2 discovered defects. 1: The cooling fan on 1 charger does not shut off until the battery is removed. 2: The parking brake will not set. It probably just needs some adjustment which leads to perhaps my biggest problem which is the owner's manual.
A machine as expensive as this deserves a comprehensive and clear manual covering operation and routine maintenance and adjustments. An owner's manual should be clear, correct and comprehensive. The provided manual is not. It would also be useful to have a parts list with exploded views.
The control panel is in an awkward position and not easy to reach while in operation.
There needs to be an option to operate blades in reverse without undertaking a frustrating sequence of operations.
An onboard charger would be of considerable convenience even if it were a slow charger. Many will find removing and replacing the batteries is not a trivial job.
The mower came with 2 discovered defects. 1: The cooling fan on 1 charger does not shut off until the battery is removed. 2: The parking brake will not set. It probably just needs some adjustment which leads to perhaps my biggest problem which is the owner's manual.
A machine as expensive as this deserves a comprehensive and clear manual covering operation and routine maintenance and adjustments. An owner's manual should be clear, correct and comprehensive. The provided manual is not. It would also be useful to have a parts list with exploded views.
The control panel is in an awkward position and not easy to reach while in operation.
There needs to be an option to operate blades in reverse without undertaking a frustrating sequence of operations.
An onboard charger would be of considerable convenience even if it were a slow charger. Many will find removing and replacing the batteries is not a trivial job.
Pros: Easy to Use, Quiet, Environmentally Safe, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Thrilled with feature
on June 19, 2024
Posted by: Bobbie13
from Ironwood, MI
Gender:Female
[This review was collected as part of a promotion.] Purchased 5/24/24 and am very happy with the performance and find it very easy to use. I will definitely recommend to others.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Needed work up on arrival
on June 20, 2024
Posted by: Grandma chicken
from NE Indiana
Gender:Female
Arrived in good condition but had trouble with the parking brake. The right brake cable was not hooked up correctly so we had to fix that. And then the parking brake was so tight it wouldn't work. My husband spent quite awhile adjusting the brake so it would work. Kind of disappointing in Greenworks quality control
Pros: Convenient, Quiet, Environmentally Safe
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, June 21, 2024
Hello Grandma chicken.
We appreciate your honest feedback and we are sorry to hear of the problems you experienced. We would like the opportunity to speak to you and appropriately address your concerns with one of our product specialists, please when you are with the unit give us a call on Greenworks Pro toll-free helpline at 1-855-345-3934. We are more than happy to see how we can help improve your experience.
We appreciate your honest feedback and we are sorry to hear of the problems you experienced. We would like the opportunity to speak to you and appropriately address your concerns with one of our product specialists, please when you are with the unit give us a call on Greenworks Pro toll-free helpline at 1-855-345-3934. We are more than happy to see how we can help improve your experience.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Wonderful Mower
on June 20, 2024
Posted by: Pat24
from South Carolina
Gender:Female
[This review was collected as part of a promotion.] We purchased this little rider this month, received on Wednesday and had the first go on our yard today. I am very pleased with the ease of driving this mower. Still learning but so far this mower performs better than expected. The only issue is figuring out how to adjust for mulching as I thought the lever was in the correct position but there was a whole lot of grass inside the area in back. Next purchase will be the bagger attachment.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com