Very satisfied with the purchase. Delivery and set up of mower very easy. Pleased with the performance.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Powerful mowing with long lasting batteries
on August 4, 2022
Posted by: Bob453
from Tennessee
Gender:Male
I've had about a month and replaced a self-propelled 21" gas mower. I'm amazed how fast and quietly I can mow my yard. I love it. It makes mowing fun again instead of a dreaded chore. I would highly recommend to anyone. Batteries recharge in 90 minutes or less so far!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
I was very impressed with the whole purchasing and mowing experience. Untilthe shoulder strap on the battery bag broke causing the bag to fall with the batteries hitting the floor.
Should I be concerned about battery life or safety (fire risk)
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, October 14, 2022
Hello McLeod,
Thank you for taking the time to voice your concerns. Damage would depend on where and how far the battery fell, there are too many factor to determine if any damage has occurred. We would recommend taking the battery to your local serve center or contact Greenworks Pro toll-free helpline at 1-855-345-3934 so that we can complete troubleshooting and gather all necessary unit details.
Written by a customer while visiting greenworkstools.com
I will do 🫡 my best to be as brutal as I possible can seriously 😐
Written by a customer while visiting greenworkstools.com
Customer Rating
3
strong performance on slopes, engineering flaws
on August 25, 2023
Posted by: hillyacre
from New York
Gender:Male
I love the clean air and relatively quiet operation! I am impressed with how effectively the mower manages hilly terrain. I added chains to the rear wheels, and it doesn't hesitate on the steepest of our slopes. However, the motors running the cutting blades could benefit from more power. I use the mower to cut a 1 acre meadow with thick grass, and even on the highest setting, I have to proceed very slowly, with the blades occasionally getting bogged down (at this speed, I can cut half to three quarters of the acre on one charge). Assembly was straight forward, and operation is easy, as long as you remember to press break pedal when starting the mower. Plastic cover around the base of steering wheel was cracked during shipment and I am requesting a replacement.
Overall, this is a solid choice considering the scarcity of electric mower tractors (zero-turns are a nightmare on uneven, hilly terrain). The reason for removing two stars is due to several hardware and software engineering issues:
1. There is no easy way to remove the mowing deck. Electric wires are bolted to the deck with several clamps, making deck removal a complicated task. This means that cleaning the deck and sharpening the blades requires having a lift to get under the tractor.
2. There is a safety feature that stops the blades when in reverse. This makes maneuvering in tight turns really frustrating. The reverse blade button is useless unless you rig it to be pressed constantly.
3) As mentioned by others, the omission of a charging port that would simplify overnight charging is another annoyance.
Response from greenworkstools.comBy Greenworks, August 25, 2023
Hello hillyacre,
Thank you for your review. We are glad that you are enjoying the overall performance of this lawn mower and we greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. We see that you have been in contact with Greenworks customer experience team, and we are happy they were able to support you with this warranty claim. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We really appreciate you letting us know and apologize for your experience.
Thank you for choosing Greenworks!
Written by a customer while visiting greenworkstools.com