Customer reviews from geappliances.com
GE Profile - 36" Electric Built In Cooktop - Black
Average customer rating
4.4
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
43
4 Stars
11
3 Stars
7
2 Stars
2
1 Star
2
91%of customers recommend this product.
(
39 out of
43)
Customer Reviews for GE Profile - 36" Electric Built In Cooktop - Black
Customer Rating
4
Almost perfect
on November 29, 2023
Posted by: rsybel
from Greenville, SC
The cooktop works very well, nice control of temperature and great layout of elements. The "WiFi" connectivity is unfortunately just about useless. It would be nice if I could have Alexa or Google make sure the cooktop is off and locked at bedtime. But there seems to be no connection possible between them and the cooktop, even though it's linked to the SmartHQ app.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Just ok
on December 17, 2023
Posted by: JCagg
Not as good as my older ge profile cooktop. Harder to clean. The double burner takes forever to heat up. Just not loving it unfortunately.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
4
Response from geappliances.comBy Tierra, GE_Appliances, December 28, 2023
Hi,
Thanks so much for the feedback regarding your new cooktop. It means a lot and we're more than happy to provide guidance! Please refer to the link below for some tips on cleaning the unit:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244
Your comments are extremely important and will be considered by our product design team. Please let us know if there is anything else we can assist with.
Best wishes. - Tierra@GEAppliances
Thanks so much for the feedback regarding your new cooktop. It means a lot and we're more than happy to provide guidance! Please refer to the link below for some tips on cleaning the unit:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244
Your comments are extremely important and will be considered by our product design team. Please let us know if there is anything else we can assist with.
Best wishes. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product
on December 19, 2023
Posted by: steve7645747
Great product. It works perfectly. The design is great.
Response from geappliances.comBy Charlie, GE_Appliances, August 16, 2024
Thank you so much for taking the time to write this review! We’re so glad to hear that you are enjoying your new cooktop.
Written by a customer while visiting geappliances.com
Customer Rating
5
Fantastic
on December 22, 2023
Posted by: TomT43
from Hurst, Texas
Not only is the GE Profile cooktop nice looking, it is much easier to adjust the cooking temperature than our older model that we needed to replace. Install was very easy and straight forward.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Fantastic, but Vulnerable
on January 2, 2024
Posted by: Mike Gemp
Appearance and heating functions are fantastic, but the Glass is very vulnerable to cracking or chipping. This is my 4th G E Profile, Touch Control cooktop as over 15 years, 1 had glass replaced under warranty, 1 had glass replaced after warranty, the newest unit a d one other were purchased as new replacement units. Outstanding product, but not sure it is a durable product for someone who cooks numerous times a day.
Written by a customer while visiting geappliances.com
Customer Rating
1
Unit Controls Difficult to Use.
on January 5, 2024
Posted by: xx99
The usability of this cooktop is a radical step down from previous GE cooktops. The temperature controls on very difficult to see at high heat settings and impossible to see at low heat settings. Etchings on the heat controls are barely visible and the LED lights indicating heat setting are terrible. If there is vent hood light on over the cooktop the controls are impossible to see. The built in timer function is worthless because the timer values and the time controls are nearly invisible. I asked the installer if the LED lights could be made brighter, and he said no.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Krystal@GEAppliances, GE_Appliances, January 10, 2024
Hi there-Thank you for taking the time to leave a review. We apologize for the aspects of your cooktop that you are not happy with. We are going to be taking all the feedback you've shared and forward it to the appropriate teams to review. This way we can work on making improvements where needed. We're so sorry we let you down. We hope that you are able to enjoy your cooktop. -Krystal@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Looks nice under the cooktop
on January 31, 2024
Posted by: amber8889
from charleston SC
Like the sleek design. The buttons take some getting used to due to the fact of its delay with pressing the button.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on March 26, 2024
Posted by: Tod R
from Michigan
Great stove top like all the features and easy installation
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Charlie, GE_Appliances, March 29, 2024
We appreciate you taking the time to reach out to us about your new range. We're so glad that you have been enjoying the features. We hope many meals come from your cooktop.
Written by a customer while visiting geappliances.com