Customer reviews from geappliances.com
GE Profile - 36" Electric Built In Cooktop - Black
Average customer rating
4.4
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
43
4 Stars
11
3 Stars
7
2 Stars
2
1 Star
2
91%of customers recommend this product.
(
39 out of
43)
Customer Reviews for GE Profile - 36" Electric Built In Cooktop - Black
Customer Rating
5
Quality Cooktop
on May 29, 2023
Posted by: Bill2709
from White Hall, AR
Unit works well and looks nice in our kitchen. Would recommend it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great cooktop much better than the Kitchenaid
on June 7, 2023
Posted by: gatormom45
from Jupiter, Fl
Easy to use love the wifi connection heats up quickly and evenly
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks Great
on June 21, 2023
Posted by: Mike293
from Bristol, Tn
Cooktop works great and looks good as well. Controls are easy to use and the lock feature is an added safety feature I like. Got the cooktop connected to the wifi but have no control function over the cooktop which is disappointing. I can only see if it is on or if it’s off. Would be really nice if you could at least turn the cooktop off and lock it in the off position. But I am still pleased with it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice
on July 3, 2023
Posted by: VictoriaTRs
from California
It’s beautiful, but can not control from my phone with the app and it’s hard to find the smart pans. I can not find them to purchase to maximize the features. The cook too came with this cleaner that is great.
Features
4
Performance
5
Quality
5
Value
3
Response from geappliances.comBy Adrian@GEA, GE_Appliances, July 6, 2023
Hello! Thank you for your feedback. We are so happy to hear that you are loving your new beautiful cooktop. However, we are apologetic about the cookware and app issues. For assistance with connectivity on our app please call the GE Appliances Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com. We also recommend viewing the link below for compatible cookware with your radiant smooth glass cooktop.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16259&_ga=2.47373543.199995616.1688570170-2082806389.1677780257
We are honored to have you as a part of the GE Appliances family. If any additional assistance is needed, feel free to reach back out to us! - Adrian@GEA
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16259&_ga=2.47373543.199995616.1688570170-2082806389.1677780257
We are honored to have you as a part of the GE Appliances family. If any additional assistance is needed, feel free to reach back out to us! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Sleek and clean looking
on July 8, 2023
Posted by: risolis
from El Paso, Tx
Product is great. Sales people at store not very knowledgeable about cooktops.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great unit
on July 15, 2023
Posted by: B2868
Product is well made and the directions for operation a clear and precise. We purchased this unit to replace an almost identical unit that was very old. The only negative that I have is that on our original unit the control lock light was much larger and easy too see but on this new unit the light is ver small.
Written by a customer while visiting geappliances.com
Customer Rating
3
50-50
on July 18, 2023
Posted by: granny 777
from NY
It is a lot smaller then our other 36" stovetop. Also the touch top stove is very sensitive; it turns off with the slightest touch or wipe of a towel. When it's wet, it doesn't react to your touch. It does what it's suppose to though, it cooks the food just fine.
Features
4
Performance
3
Quality
4
Value
3
Response from geappliances.comBy Jonathon@GEA, GE Appliances, July 20, 2023
Hello - Thank you for connecting and sharing your review. We are glad to see that you are getting good cooking performance and everything. However, we are sorry about the touch controls being sensitive.
We're going to make sure we forward this information directly over to our product team to review. This way we can make sure that we're making the best choices and look for improvements. We recommend trying to use the "Lock Controls" feature as it can help with those accidental presses.
Thank you again for sharing, it means so much to us. - Jonathon@GEA
We're going to make sure we forward this information directly over to our product team to review. This way we can make sure that we're making the best choices and look for improvements. We recommend trying to use the "Lock Controls" feature as it can help with those accidental presses.
Thank you again for sharing, it means so much to us. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Fantastic electronic controls
on July 21, 2023
Posted by: Catgo72
Easy installation and great looks, especially like the "All Off" touch button
Written by a customer while visiting geappliances.com