Customer reviews from geappliances.com
GE Profile - 36" Electric Built In Cooktop - Black
Average customer rating
4.4
(77 Reviews)
Rating breakdown 77 reviews
5 Stars
50
4 Stars
13
3 Stars
9
2 Stars
3
1 Star
2
91%of customers recommend this product.
(
49 out of
54)
Customer Reviews for GE Profile - 36" Electric Built In Cooktop - Black
Customer Rating
5
Installation was a breeze
on October 17, 2025
Posted by: Poppa 2
from Lubbock texas
[This review was collected as part of a promotion.] The cooktop was really easy to install. The installation guide was simple and easy to follow. I took out the old cooktop and installed the new cooktop in less than 2 hours.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
New stovetop beauty
on October 18, 2025
Posted by: BillieLG
from Littlefield TX
[This review was collected as part of a promotion.] I love the knobless controls. So nice. Heats quickly.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great cooktop
on October 24, 2025
Posted by: Wo50
from Key Largo
[This review was collected as part of a promotion.] Loving my new cooktop. The only thing I’d change is to start the cooktop with louder bells or whatever sounds it has I don’t know because I can’t hear them and increasing volume isn’t user friendly. But cooking on it is wonderful.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Computer Controls
on December 5, 2025
Posted by: SandraC13
[This review was collected as part of a promotion.] We had problems with the controls on the cooktop since it was installed in September. Finally the lock would not release and when the service man came out he said the computer system was gone. This happened right before Thanksgiving which made it difficult to prepare my meal. The installed a new board today. Hopefully this will not happen again!
Response from geappliances.comBy Dianna, GE_Appliances, December 10, 2025
We are sorry to hear that you were having trouble with the controls on your unit but are glad to hear it has been resolved by our service team. Let us know if we can help with anything else.
Written by a customer while visiting geappliances.com
Customer Rating
2
Not one so far.
on February 4, 2026
Posted by: Yhrh
Does not heat the pan evenly. Hard to control heat settings, hard to clean the surface. For the money spent to purchase and installation, I am not impressed and not satisfied.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Dianna, GE_Appliances, February 5, 2026
We would like to help and provide some guidance. We recommend checking to make sure the cookware you are using is completely flat and match the diameter of the surface unit selected. You can find troubleshooting tips on page 16 at the link here- https://products-salsify.geappliances.com/image/upload/s--Ldmmv4B3--/018e6c3067f41f671bfcb4abd64323f4f10b984f.pdf
We also have care and cleaning tips for your cooktop at the same link above on page 15 in the manual.
If you need assistance after troubleshooting, we would suggest reaching out to our Bodewell service team at the phone number or link below so they can inspect your unit.
833-426-3393
https://www.geappliances.com/ge/service-and-support/service.htm
We also have care and cleaning tips for your cooktop at the same link above on page 15 in the manual.
If you need assistance after troubleshooting, we would suggest reaching out to our Bodewell service team at the phone number or link below so they can inspect your unit.
833-426-3393
https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com