Customer reviews from geappliances.com
GE Profile - 36" Electric Built In Cooktop - Stainless Steel on Black
Average customer rating
4.1 out of 5
4.1
(16 Reviews)
Open Ratings Snapshot
Rating breakdown 16 reviews
5 Stars
6
4 Stars
7
3 Stars
2
2 Stars
0
1 Star
1
73%of customers recommend this product. 
(
8 out of 11
)
Best Buy Privacy Policy
Customer Reviews for GE Profile - 36" Electric Built In Cooktop - Stainless Steel on Black
Customer Rating
5 out of 5
5
Love the lock control and not having to use knobs.
on May 3, 2024
Posted by: mcdavid68
from Florida
Works like charm. Very easy to install and operate. Love it!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Take photo of label underneath before installing
on June 12, 2024
Posted by: Here for now
Looks great. Will need to get some Hestan Cue cookware to fully utilize it. Had a freakout after it was installed. When I was using the app to connect it to wifi and app, the app asked for the password which is on the label UNDERNEATH the cooktop. It was installed over an oven and inaccessible. Eventually the Bluetooth started up and took over registering it onto the app. Whew!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Love all the different burner size choices
on August 2, 2024
Posted by: Skeys
from Virginia
I’m getting used to it & it seems great. It works very well
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Don't
on May 13, 2025
Posted by: J306
Why does a stove top need internet? Nothing but trouble with this stove top!
Surface is hard to clean after a spill.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy AdrianGE_AppliancesMay 14, 2025
We are happy to provide guidance with this cooktop. The Wi-Fi connection on this cooktop is optional and is not required. We have also provided some cleaning tips for this cooktop at the link below.

https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
Its ok if you don't have gas
on May 23, 2025
Posted by: Jubb5655
Terrible to clean. Unit has a safety switch that is not readily shown how to allow it be used. Looks nice, just not the same caliber as a gas stovetop.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Quality
5 out of 5
5
Value
3 out of 5
3
Response from geappliances.comBy AdrianGE_AppliancesMay 28, 2025
We have provided some cleaning tips at the link below for your electric cooktop, as we know the significance of keeping your appliance looking as good as new.

https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244

We have also provided some instructions for the Control Lock feature on page 10 of the Owner's Manual here: https://products-salsify.geappliances.com/image/upload/s--ppE8I58U--/b80a7e8e31de00de07e12a641215d036bfa60c20.pdf
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Electric Cooktop
on June 11, 2025
Posted by: Paul130809
from Augusta, GA
Easy to install and easy to use. Only drawback is the stainless steel strip is on only two sides. The 15 year old Profile it is replacing had SS strip all the way around unit…
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
Its a GE, you know what you are getting
on July 15, 2025
Posted by: NorwalkDan
from Norwalk, CT
Installation was easy, and quick. GE is great as the size of the heat box under the cooktop fits most competitor sized countertop cut outs. We went with radiant over induction as we like to cook with aluminum and stainless cookware, and didn't feel like replacing pans we had. Did allot of research, this is the same as the Cafe model just a little cheaper. The stainless front and back frame is sort of cheap not a true framed cooktop. we had to call for additional foam tape for the installation as it was not enough to get around the entire cooktop. otherwise works good.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
GE Cooktop
on January 26, 2026
Posted by: PT Fender cooktop
from Harleyville, SC
I love the convenience of the cooktop but here it is Jan 26 and the cooktop was installed around Jan 9 and there are scratches all over the surface. I was expecting this product to be so hard that scratches would not happen. Thank you for your help.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
3 out of 5
3
Value
4 out of 5
4
Response from geappliances.comBy TierraGE_AppliancesJanuary 27, 2026
We are glad to assist with the maintenance of your cooktop. It is important to use the proper cookware and follow proper cleaning procedures for your unit. We recommend cleaning it with an approved cooktop cleaner daily, like Weiman's or CeramaBryte Ceramic Cooktop Cleaner. This helps protect the cooktop and makes cleanup easier.

For more helpful tips and ways to prevent scratches, see the articles here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=34466
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244
Written by a customer while visiting geappliances.com
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