I love the convenience of the cooktop but here it is Jan 26 and the cooktop was installed around Jan 9 and there are scratches all over the surface. I was expecting this product to be so hard that scratches would not happen. Thank you for your help.
I would recommend this to a friend!
Features
5
Performance
5
Quality
3
Value
4
Response from geappliances.comBy Tierra, GE_Appliances, January 27, 2026
We are glad to assist with the maintenance of your cooktop. It is important to use the proper cookware and follow proper cleaning procedures for your unit. We recommend cleaning it with an approved cooktop cleaner daily, like Weiman's or CeramaBryte Ceramic Cooktop Cleaner. This helps protect the cooktop and makes cleanup easier.
For more helpful tips and ways to prevent scratches, see the articles here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=34466 https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244
Installation was easy, and quick. GE is great as the size of the heat box under the cooktop fits most competitor sized countertop cut outs. We went with radiant over induction as we like to cook with aluminum and stainless cookware, and didn't feel like replacing pans we had. Did allot of research, this is the same as the Cafe model just a little cheaper. The stainless front and back frame is sort of cheap not a true framed cooktop. we had to call for additional foam tape for the installation as it was not enough to get around the entire cooktop. otherwise works good.
Easy to install and easy to use. Only drawback is the stainless steel strip is on only two sides. The 15 year old Profile it is replacing had SS strip all the way around unit…
Terrible to clean. Unit has a safety switch that is not readily shown how to allow it be used. Looks nice, just not the same caliber as a gas stovetop.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
5
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, May 28, 2025
We have provided some cleaning tips at the link below for your electric cooktop, as we know the significance of keeping your appliance looking as good as new.
We have also provided some instructions for the Control Lock feature on page 10 of the Owner's Manual here: https://products-salsify.geappliances.com/image/upload/s--ppE8I58U--/b80a7e8e31de00de07e12a641215d036bfa60c20.pdf
Why does a stove top need internet? Nothing but trouble with this stove top! Surface is hard to clean after a spill.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, May 14, 2025
We are happy to provide guidance with this cooktop. The Wi-Fi connection on this cooktop is optional and is not required. We have also provided some cleaning tips for this cooktop at the link below.