Customer reviews from geappliances.com
GE Profile - 36 in. Wide 5 Element ENERGY STAR Built-In Electric Induction Cooktop with Power Boil - Black
Average customer rating
4.4
(55 Reviews)
Rating breakdown 55 reviews
5 Stars
39
4 Stars
8
3 Stars
3
2 Stars
2
1 Star
3
81%of customers recommend this product.
(
29 out of
36)
Customer Reviews for GE Profile - 36 in. Wide 5 Element ENERGY STAR Built-In Electric Induction Cooktop with Power Boil - Black
Customer Rating
4
Great cooktop!
on December 12, 2023
Posted by: Hayley23
So far we are enjoying this cooktop, installation was quick and easy. Looking forward to cooking on it daily.
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it!
on November 28, 2023
Posted by: Hasselblad
from Pa
Just installed and love it! We used to have propane, which was nice, but the induction stop top is like a spaceship compared to our VW bus! Heats in a fraction of the time and it looks very sleek.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Good Price for Features
on November 15, 2023
Posted by: JAD67
Nice looking top. It is a replacement for another GE induction top. Bigger fans on this model should keep the electronics cooler. It does not heat up quite as fast as our last one though.
Written by a customer while visiting geappliances.com
Customer Rating
5
Black beauty
on October 25, 2023
Posted by: Brewdog
from Gonzales Texas
Looks gray and easy to use. However, can't use half of my pots and pans.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Stopped working
on September 22, 2023
Posted by: RK2023
The cooktop stopped working 2 weeks after installation. GE support came out and told us that 3 electronic boards were not responding. Parts on order.
Response from geappliances.comBy Tierra@GEA, GE Appliances, September 25, 2023
Hi,
We're so very sorry your cooktop stopped working only after two weeks. We completely understand how disruptive something like this can be and we're always here to help. Your comments are extremely important and will be considered by our product design team. In the meantime, we do see that consumer relations is handling your case and new parts will be delivered soon. Your patience is greatly appreciated and again, we sincerely apologize for the inconvenience.
Best wishes. - Tierra@GEAppliances
We're so very sorry your cooktop stopped working only after two weeks. We completely understand how disruptive something like this can be and we're always here to help. Your comments are extremely important and will be considered by our product design team. In the meantime, we do see that consumer relations is handling your case and new parts will be delivered soon. Your patience is greatly appreciated and again, we sincerely apologize for the inconvenience.
Best wishes. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Cool top
on September 18, 2023
Posted by: Eric12345689
Wounderful work very well looks great in the granite
Response from geappliances.comBy Adrian@GEA, GE_Appliances, September 27, 2023
Hi! We appreciate you for taking the time to leave us a review. We are ecstatic you are loving your new cooktop. This is such a beautiful model with many great features that we are happy to hear you're enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you continue to enjoy your cooktop for many years to come. Happy cooking! - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Good stove, but disappointed by advertising
on August 25, 2023
Posted by: Mist12
This is a beautiful cooktop, as described by others. It was easily installed (note: it doesn't plug in... you'll need an electrician).
I was a little disappointed at how small the small burners were, but am making do. The one major flaw is that all of the pictures show temperature control. We had tested induction with a cheap single burner, that also used temperature control. It was amazing and we were excited to move ahead. This is not as powerful...and, you can only get temperature control with smart pans or a separate probe. One of the reasons I went with induction was environmental...I also changed by pans. Aka, no smart pans (which were fine on our cheap single burner). So, now to get temperature control, I'd need to buy 5 probes...which would prevent lid closures. It seems silly and is a little frustrating. That said, the 11 setting high to low settings will be like a normal stove. Just not as awesome as we were hoping. Also, with all of this in mind, the app just allows you to monitor the stove...not, adjust anything. My hubby was excited to cook from the porch. Instead, he just has me telling him to turn things up or down (think backseat cooking...poor guy!).
I will note that now that we have it, we dug further and realized the company did say this. It's just not overly obvious, so I'd want the next buyer to know.
While it's a good stove, I wouldn't buy it again, knowing what I do now.
I was a little disappointed at how small the small burners were, but am making do. The one major flaw is that all of the pictures show temperature control. We had tested induction with a cheap single burner, that also used temperature control. It was amazing and we were excited to move ahead. This is not as powerful...and, you can only get temperature control with smart pans or a separate probe. One of the reasons I went with induction was environmental...I also changed by pans. Aka, no smart pans (which were fine on our cheap single burner). So, now to get temperature control, I'd need to buy 5 probes...which would prevent lid closures. It seems silly and is a little frustrating. That said, the 11 setting high to low settings will be like a normal stove. Just not as awesome as we were hoping. Also, with all of this in mind, the app just allows you to monitor the stove...not, adjust anything. My hubby was excited to cook from the porch. Instead, he just has me telling him to turn things up or down (think backseat cooking...poor guy!).
I will note that now that we have it, we dug further and realized the company did say this. It's just not overly obvious, so I'd want the next buyer to know.
While it's a good stove, I wouldn't buy it again, knowing what I do now.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Jonathon@GEA, GE Appliances , August 29, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We're always happy to see how our appliances are doing. It is good to see that you enjoying some things about it.
With this in mind, we are going to be sending the feedback you've shared with our product team. This way we can start to look for ways to make this cooktop and our models going forward even better. We want our smart features and temperature cooking to be some of the best out there.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
With this in mind, we are going to be sending the feedback you've shared with our product team. This way we can start to look for ways to make this cooktop and our models going forward even better. We want our smart features and temperature cooking to be some of the best out there.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Love my new cooktop!
on July 25, 2023
Posted by: Jk3411
Instant cooking! Love it. Have some issues where it locks and we have trouble unlocking it.
Written by a customer while visiting geappliances.com